Jack's Family Restaurant
$ • Fast Food, BurgersAbout Jack's Family Restaurant
Customers' Favorites
Smoked Sausage Biscuit Combo
Chicken Finger Dinner 3pc
Chicken Fingers Combo 4pc
Chicken Tenders Platter
Fried Chicken Box 8pc
Fried Chicken Box 12pc
Kid's Meal Hamburger
Double Cheese Combo
French Fries
Ham Biscuit
Jack's Family Restaurant Reviews
127 ratings
Share your opinion about Jack's Family Restaurant
Have eaten at Jack’s several times since opening. Today, I had the BLT Grilled Chicken salad: loved it!
The salad was “made when ordered”, not “pre-made”, sitting in a cooler. I have had milkshakes, chicken and burgers: like them all.
Food is hot and tasty.
The salad was “made when ordered”, not “pre-made”, sitting in a cooler. I have had milkshakes, chicken and burgers: like them all.
Food is hot and tasty.
The cashier was so friendly! Definitely new breakfast stop! Already love dinner/lunch service!
$1 Hamburger was a hit in our household!!!
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's Family Restaurant in Cochran offers a generally welcoming and friendly atmosphere. Many customers appreciate the helpful and attentive staff, with some employees providing excellent customer service, smiles, and words of encouragement. The restaurant is praised for its good food, especially breakfast options, and the drive-thru service is often described as fast, with correct orders and no long wait times. However, there are some concerns noted by customers. One mentions rude behavior from a cashier, along with issues such as the absence of a soft drink machine for refills, and unprofessional looks when asking for refills. Another customer highlights a long wait of 30 minutes for chicken and dissatisfaction with menu changes, like the removal of mac and cheese, and comments on the food’s taste and quality, particularly the chicken’s crispiness over its meatiness. There are also hygiene concerns, including a dead fly found in ice cream and dirty interior glass, which affected trust in the milkshake and overall cleanliness. Despite these issues, some staff members stand out for their kindness and encouragement, leaving a positive impression on customers. Overall, Jack's Family Restaurant offers good food and friendly service but has room for improvement in cleanliness and consistency.