Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
161 E Dykes St, Cochran
(478) 306-6054
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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9 people working behind the counter. 3 people in line. The staff was more focused on socializing than work. The fries were way to salty and cold. The dinner area and the kitchen area was filthy.
Have eaten at Jack’s several times since opening. Today, I had the BLT Grilled Chicken salad: loved it!
The salad was “made when ordered”, not “pre-made”, sitting in a cooler. I have had milkshakes, chicken and burgers: like them all.
Food is hot and tasty.
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
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Jack's Family Restaurant in Cochran offers a generally welcoming and friendly atmosphere. Many customers appreciate the helpful and attentive staff, with some employees providing excellent customer service, smiles, and words of encouragement. The restaurant is praised for its good food, especially breakfast options, and the drive-thru service is often described as fast, with correct orders and no long wait times. However, there are some concerns noted by customers. One mentions rude behavior from a cashier, along with issues such as the absence of a soft drink machine for refills, and unprofessional looks when asking for refills. Another customer highlights a long wait of 30 minutes for chicken and dissatisfaction with menu changes, like the removal of mac and cheese, and comments on the food’s taste and quality, particularly the chicken’s crispiness over its meatiness. There are also hygiene concerns, including a dead fly found in ice cream and dirty interior glass, which affected trust in the milkshake and overall cleanliness. Despite these issues, some staff members stand out for their kindness and encouragement, leaving a positive impression on customers. Overall, Jack's Family Restaurant offers good food and friendly service but has room for improvement in cleanliness and consistency.