Starbucks in Columbus

“I had a great experience! We used the drive-thru, and the staff were super friendly and made us feel so welcome. The drinks were amazing too! I also loved that they had EV chargers—it was such a nice bonus. There were plenty of outdoor seats, and the ceiling fans made the space even more comfortable.“

“ALWAYS Courteous and friendly

Parking: When busy the drive thru parking is too close

Wheelchair accessibility: I've only seen the wheelchair ramp at the entrancr/exit and wheelchair ♿️ parking is close to the front door“

“My daughter and I have loved going to this location for years now! The baristas are always welcoming, kind, and accommodating. We never have to wait long for our orders, and the orders are always top notch. The seating area and restrooms are clean as a whistle, and the music is present without being too loud. Many thanks for the hospitality and delicious drinks and food!“

“Great customer service experience. There was a miscommunication about my payment. I tried to scan my rewards but scanned my Starbucks account and rewards. I need a refund, and to use a separate card. They refunded me, and just told me not to worry about the recharge. Thanks! I appreciate the drink! It was also delicious.“

“I generally always have a good experience getting a drink from this location, but today was stellar. The staff were extremely kind and took my order. I had a water tumbler in my hand that was almost empty. I had planned to go get water from the fountain. Its over 100 with the humidity today. Without any request, they immediately offered to fill it up for me. I didnt want to ask since they had a line. Not only was that extremely kind and helpful, they put ice in it as well. It was a simple extra step for them to do that for me. It was so hot today so the ice water was a huge help while walking and shopping the plaza.“

“I'm confused by these reviews that say the employees were rude. I've been coming to this location since it opened and have never been spoken to in a rude way or tone. Fantastic drinks and service all around. The parking lot is a bit small but they make it work.“

“We stopped by on 1/11/25 to redeem our Christmas gift cards. We ordered a pumpkin loaf, caramel frappe, Iced green tea latte with two pumps vanilla and Iced Dubai chocolate green tea latte (basically the foam is chocolate) LOL! We got the boys their cake pops as well. This place gets busy. We had comfortable seating thankfully. Employees are always happy to serve with a smile. 😃“