“I was truly amazed by the level of leadership and teamwork demonstrated by the management and staff here!
This restaurant was crowded! —- and they HANDLED it! I couldn't help but notice the three levels of leadership present, each performing their duties as managers while also actively assisting the line cooks and servers. It was like witnessing a well-oiled machine in action! No fussing, no yelling, just working—diligently!
Having worked in a few top chain restaurants myself, I am familiar with the concept of servant leadership. However, I have never seen it executed to this extent before. The dedication and attentiveness displayed by the leaders at this Waffle House were truly inspiring. It was evident that they not only cared about their roles as managers but also genuinely cared for the well-being of their team and the customer experience…..unbelievable! I hope that you will extend my appreciation to the management and staff at this store!“
“I walked out of the Waffle House at 1100 NorTec Dr. because I sat there for ten minutes without being acknowledged while people that can in after me were served. I was the only person at the counter; hard to explain why I was ignored. Anyway, I drove down the street and I walked into this location and it was totally different. Logan greeted me immediately and as I sat at the counter, she asked for my beverage order. A minute later a fresh, hot cup of coffee arrived and she took my order. Food arrived in just minutes, fresh and tasty. Logan checked on me and my cup of coffee three times while I ate, giving me a refill on the second. She greeted everyone that came in and gave them the same great service. Consistency and care. Hard to come by anymore. Good job, Logan. Keep that attitude and life will open many doors for you!“
“This place has SUCH a friendly, welcoming staff! They are not only kind to customers they are so respectful and considerate to each other! What a refreshing experience! I was from out of town.here for a traumatic medical situation in my family and these ladies made my day. Clean facility clean cooks and cooking environment and DELICIOUSLY prepared food. You Girls really blessed my morning. THANK YOU. I overheard one of the young girls had an issue in her life and I pray for abundant blessing to overtake her and overwhelm her and her family. And all her coworkers too! Continue to be a blessing it will be returned to you 100 times over.
M.Mitchell Grand Rapids, Mi.“
“Was visiting from alabama. Stopped for an all star breakfast. My server was bleu. She greeted my as soon as I came in. She so sweet and her personality is everything. She didn’t skip a beat. Her spirit is so bubbly. She was definitely the best server I ever had in any restaurant. I will be returning soon. Hopefully she still there..“
“We visited The Waffle House on Flat Shouls Road, after a long journey, we were treated with kindness, the staff was professional and personable, awesome waitress, nice presentation! & the chef was great, our food was delicious. Loved the experience!!“
“Whenever we travel to the USA, WE GO TO HAVE BREAKFAST, SUOER Yummy AND THEY SERVE SUOER FAST AND ABOVE ALL VERY YUMMY EVERYTHING AND THE WAFFLES NOT TO BE SAID. TASTY
Parking: Super spacious and there is always room.
Kid-friendliness: Yes, it has baby seats and food for children.
Wheelchair accessibility: If there is, there are no excuses for everyone to go.“
“Everyone was great. I was calm, not quite awake. My server was attentive.I was served my food. And being absorbed in my phone, I did not start eating right away. I was asked by three different people if everything was okay, and if I needed anything else. It was nice to see that they took the time to make sure I wasn't quietly having a problem.The food was on point. They did a great job!“