Starbucks in Cumming

“This is THE BEST Starbucks I’ve ever visited. The staff is not just friendly, they take customer service to the next level. I look forward to visiting the store multiple times each week….and my two big dogs say their “pup cups” are the best too ??“

“Service and food/coffee quality is what you would expect from Starbucks, perfectly acceptable.

The inside of this location is often very busy with students, in-person business meetings, and people socializing - some times in large groups. It’s a Starbucks, so that’s what it’s supposed to be. The challenge is that the interior design is very open and very echoey, so sound travels far and bounces around a lot…bring headphones if you plan to work here for any extended period of time.“

“I’ve gone to a ton of different Starbucks. Some even more than once because it was close or on the way and I’ve had my fair share of not so great experiences but this location has never ever let me down. Always diligent and excellent service. I don’t think I’ve ever gotten a coffee from this location that didn’t taste amazing! The staff is so sweet especially Jillian she’s always been amazing!“

“Waited in line for 20 minutes got to window an she wouldn't take my 100.00 dollar bill I had no other way 2 pay an left empty handed I called store to speak with manager an mal answer an ask if she could help explain the situation an she made it right gave me a free drink thanks mal an Starbucks if u reading this she deserves a raise awsome customer service thanks Randy“

“The service was uniquely fantastic. Two young ladies (Josie and ?) and Zach went to the extreme in finding what I wanted to purchase, two reusable Starbucks cups for hot beverages. And of course they made them to the quality Starbucks standard. I was disappointed that they didn’t accept gratuity here. Perhaps because they are located inside a Target? Nice staff. And we’re happy with the cups.“

“This starbucks is my favorite! Everything is fast, efficient and delicious! The service is incredible and the employees are always so kind and willing to remake drinks. Highly reccomend it!! It was my birthday and Miranda was willing to make me a Hello Kitty Frappe!! So yummy “

“I come to this Starbucks every morning before a long day of work. Alexx, Jackson, Bella, and Bri make my day every single morning. I am greeted by the biggest smiles, warmest coffee, and freshest food at 8 AM on the dot! I cannot emphasize enough how quick they are. Never once have I worried about not making it to work on time due to a delay (and I work in Alpharetta!). One of my favorite things is the amazing art work each time. As a connoisseur of the fine arts, I appreciate the work they can do with some chalk on a blackboard! If you struggle to choose where to get your morning caffeine fix, look no further than the Kroger on Freedom Parkway! Five stars is not enough!!!“

“Me and my kids are a reoccurring customer at this location. Everytime we visit this store it is always clean and well managed and the baristas are all very nice. They usually remember our drink orders as we have been here multiple times which is nice. When we come in the mornings, Alex is always very friendly and very sweet to my kids, she puts alot of whip cream on the fraps so my kids really like her. Jessie is also very sweet, shes usually working register but when she is making our drinks she always makes my drinks extra hot. The few times we’ve come at night we’ve also had kenzie who is always all smiles, she always makes an effort to get us a tray. The one time I did have a problem with one of my drinks I was informed that the girl was in training and melony was very sweet and helpful when remaking my drink for me. All in all a very friendly location.“