“My favorite Starbucks in the Duluth area hands down! The staff here are so personable, friendly and helpful and always make a point to say hello to my pup as we drive through. This has now become a weekly ritual for us after our walk, and at 13yrs of age, my dog can absolutely get a pup cup every week! In fact, if we go for a walk and I drive straight home she pouts. Thanks to the wonderful staff for making us feel so welcome.“
“Love this location! Ordered a matcha that didn’t taste right or have the correct sweetness. Aiden took extra time to make my drink again until it was the perfect sweetness. It was very thoughtful and really made something that was inconvenient, a pleasant experience.“
“I usually order drink here because it close to where I work while other location is far away. The drink is always good but what I hate is everytime I order “No ice,” they did not fill my drink all the way up. It’s doesn’t hurt to fill all the way up. So, you guys need to change that rules.“
“I just came out with my Venti CM!! I don't know if this would reach the young woman who helped me!! THANK YOU YOU HAVE PREPARED ME THE BEST COFFEE AND THE BEST WRAP I HAVE EVER DRINK AND EAT IN A STARBUCKS!! I didn't know your name, unfortunately I didn't ask you but you were on shift at 11:30 am. The coffee was perfect and the food was hot. Very rarely did I believe that this is the second time that I received my order perfectly!! THANK YOU YOUNG SUCCESS! Because if today you do your work with Love you will achieve all your goals successfully ??“
“Completely understaffed. When they're there, there very friendly and cordial. But Target has the same person running both the Starbucks and the Target cafe' which is not in the same place. The girl had to run back and forth. But again, she was friendly and efficient when she was there. Obviously, the experience is not her fault, and the fault lies solely with Target. At least they take Starbuck gift cards.“
“Star bucks is Starbucks and does not need any introduction. But yet this location has its own beauty and a coziness that bring a solace and peace to one self. Though you are not alone and away from crowd as the location is inside Kroger and has lots of visitors. Worth a visit for a relaxing time with a pleasure of shopping groceries.“
“Granted this is the first time I’ve been to this location, but I experienced a truly exemplary staff. Busy barista called out “welcome”. Another saw I had a few items and asked if I’d like a carrier. Store was very clear. Reading some of the negative reviews reminds me of a very important part of “good customer service”: good customer service begins with being a good customer. Someone gave them a 1 star after saying they’ve always had great service here. One bad experience and you’re done? Be an adult. And get off my lawn.“
“Lonnise demonstrates exceptional leadership, ensuring that every aspect of the customer experience is seamless and enjoyable. Her and her team's attentiveness, friendliness, and efficiency were very much present in their interactions with me. The drinks were are always amazing, and the store maintains cleanliness and comfort. I highly recommend this location if you are looking for a great atmosphere and a welcoming staff.“