Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
One Happy Boy
Cheesecake
Cold Stone Creamery Reviews
139 ratings
Share your opinion about Cold Stone Creamery
The ice cream tasted amazing, but the customer service was disappointing. The staff came across as rude, and the trash cans were overflowing. Great ice cream, but poor service and cleanliness.
The ice cream was perfect on a hot day! There was hardly any wait and so many combinations to choose from.
Nice place to have ice cream
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 11AM - 7PM |
Cold Stone Creamery is a popular ice cream chain known for mixing ice cream to order. The store in the Sugarloaf Mall offers a welcoming atmosphere where staff, like Levar G, provide attentive and friendly customer service, making guests feel appreciated. Many customers enjoy the variety of options available, often choosing signature creations such as German Chocolate and Peanut Butter Cup. While the prices are high, the ice cream quality is excellent and often worth the cost. Visitors frequently mention that the ice cream is very good and that they enjoy the experience, especially when the staff takes the time to ensure they get exactly what they want. However, the store's room temperature can be quite hot, which sometimes causes the ice cream to melt quickly. During busy hours, additional staff could improve service and help manage the large number of customers more efficiently. Despite the price, many find it a worthwhile treat, especially when they feel welcomed and well-served.