Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken WingsAbout Zaxby's
Customers' Favorites
Zaxby's Reviews
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Always good on there coupons and rewards to use..
The Big Zax Snack was great!...and a good value. Sh'Carol took our order, and she was wonderful. She was very nice and knew exactly how to do all that we needed. Restaurant was nice and clean.
Nice zaxbys restaurant. The food was great but the employees need to take some hospitality classes or seminars or something. The drive thru cashier was a bit rude and rushy.
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Zaxby's Chicken Fingers & Buffalo Wings is a popular restaurant known for its chicken tenders and buffalo wings. Customers generally praise the food for being hot, fresh, and delicious, especially the chicken tenders. Many visitors enjoy stopping by after college classes or during their regular visits, highlighting the quality of the food as a main attraction.
The staff at this location receive mixed reviews. Some customers mention that the employees are friendly, efficient, and go above and beyond, especially one employee who consistently ensures orders are correct and even remakes plates when needed. This employee, often seen managing the store and providing excellent service, is highly appreciated and is suggested to deserve a raise. On the other hand, some customers have experienced rude, rushy service, especially at the drive-thru, where the cashier's attitude was described as rude and hurried. A few reviews note that the staff sometimes do not listen or follow instructions properly, leading to mistakes like missing sauces or incorrect orders. One reviewer also mentioned that the staff's attitude can fluctuate, causing frustration and leading to app uninstalls.
The restaurant's environment is generally considered nice, but some customers feel the hospitality could improve. There is also mention that the drink selection has been reduced to a standard 10-drink option, which some customers see as a step back. Overall, while the food remains a highlight, service quality varies, with some staff members providing excellent service and others falling short. Despite these inconsistencies, many loyal customers continue to enjoy the food and visit regularly.