Bruster's Real Ice Cream
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Customers' Favorites
Sandwiches Bowls Cones
Kids' Dirt Sundae
Small Waffle Bowl
Reg Waffle Bowl
Reg Sundae
Bruster's Reviews
175 ratings
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Really nice friendly charm each time I visit. Oh, the Banana Pudding with Vanilla Wafers was Great too!
After seeing some pretty negative reviews, I decided to go check it out for myself. The young lady that helped me was very kind offered a sample to me. It was very flexible with my order, which is kind of complicated! They’re always gonna be people that work at places they don’t care that doesn’t mean that everybody that works here doesn’t care. This young lady proved me right tonight that they’re good people working at places like Bruster’s. On another note, the ice...read full review
Hadn't been here in a while. Use to stop in for an ice cream while we dated. So as we drove down the road, hubby said wanna stop and get a proud to be ice-cream.... of course- love the chocolate Turtle. Butter pecan is good as well. Absolutely love the new cone holders- no messy drips!!!
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 9PM |
| Saturday | 12 - 9PM |
| Sunday | 12 - 9PM |
Bruster's Real Ice Cream offers a delightful selection of ice cream treats, though some customers find it a bit pricey. Despite occasional issues with closing hours, the staff is praised for their handling of difficult situations and creating a welcoming atmosphere. The service, especially on special occasions, is top-notch and can turn a bad day around. Customers appreciate the personal recommendations, like the key lime pie ice cream, and feel valued by the friendly staff.
The servers at the Monroe location are particularly commended for their great customer service. They are described as friendly, respectful, and always making the experience enjoyable. Unlike the rude service at the Athens location, the Monroe team is known for treating customers with kindness and professionalism. They greet visitors with a smile, happily answer questions, and never make them feel like a bother. The ice cream is consistently delicious, but it's the exceptional customer service that sets this Bruster's location apart.