Panera Bread
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About Panera Bread
Panera Bread Reviews
178 ratings
No one was at the register. We had to wait a bit for someone to take our order. She didn’t even welcome us just stood there looking at us. We had four in our group 1 teenager, 2 elementary and one senior. Bill was $56 wow and I asked for crackers for soup and they simply said no they didn’t have any. Ordered a southwestern chicken salad - meat was prepared already and cold , corn was frozen. Ordered a bowl of chicken soup they served it in a bowl but it was no more than the...read full review
I just visited the Panera bread and was greeted so pleasantly by Angel. Very professional young lady. During my transaction I asked Angel if they have MILITARY discounts. Yes proudly said yes and immediately went over to get the manager.
Once she did that, that’s when the business and customer service did a wrong turn. ASHLEY walks up and I politely greeted her she did part her lips to speak and had the nastiest look on her face as well as her attitude. This young lady...read full review
Once she did that, that’s when the business and customer service did a wrong turn. ASHLEY walks up and I politely greeted her she did part her lips to speak and had the nastiest look on her face as well as her attitude. This young lady...read full review
Stopped here for lunch and had a good time. My sandwich was fresh and delicious. My soup was OK. Service was slow. Overall place was OK. I paid 24$ for my soup and sandwich... kinda a lot.
Panera Bread provides fast and friendly service with ample seating for customers. The food quality remains consistent, featuring tasty options like broccoli cheddar soup and tuna salad croissant. Many customers suggest dining in for larger portions, particularly for the soup. The staff is generally accommodating, going above and beyond to ensure customer satisfaction, such as offering extra drinks to compensate for missing items. However, recent experiences have highlighted some issues with service. While one staff member, Angel, received praise for her professionalism and willingness to assist, another staff member, Ashley, was noted for her unpleasant demeanor and attitude. Additionally, there have been concerns about the management style, with reports of a manager being rude and neglectful towards the staff and customers alike. Despite some complaints, the restaurant remains a popular spot, with customers still enjoying fresh sandwiches and soups, although some have noted slow service and higher prices.