Customers` Favorites
Customers` Favorites
“I want to take a moment to recognize Cooper! I visit this location often, and honestly, the customer service hasn’t always been great—until I met Cooper on Saturday.
Cooper was hands down the best! I’ll definitely be coming back as long as he’s there to assist us. He was extremely knowledgeable about the menu, prepared our order quickly, and had us in and out in no time. He even offered great recommendations for our sandwiches, knowing they wouldn’t be eaten until the next day.
To the managers at this location: Cooper is the reason I’ll be returning. Please make sure he sees this and knows that he is appreciated!“
Customers` Favorites
“Great food and service!!!“
Customers` Favorites
“I’ve never had anything bad here. The breakfast croissant and burrito are amazing. They have the best BLT in the area. Even the sides are excellent. The prices are usually reasonable but for some items I think they charge a little much ($3.50 for apple juice?). The staff are friendly enough to remember your name after a few visits. Ordering is easy with the new order screens. I really like being able to have a quality breakfast early in the morning when the only other option is McDonalds drive through. I’ve only had a few lunch items, the Rueben was quite tasty. Highly recommend even if you have to go out of your way. Sometimes I’ll drive all the way from Cumming just for a sandwich.“
Customers` Favorites
“Great baguettes and the Vietnamese salt coffee is delicious! Customer service is great, as well!“
Customers` Favorites
“My chicken salad melt was yummy! The strawberry lemonade was a delight. Staff was very friendly. I’ll be back for sure:))“
Customers` Favorites
“Wonderful customer service! Everyone was so kind. Food was great too! Will be going back to this location again!“
Customers` Favorites
“Amazing experience! From the moment we walked in, the staff was so helpful explaining how to order, sharing specials, and recommending the best options. The food was fresh, delicious, and my whole family loved it—even my picky mother-in-law said it was amazing! Definitely coming back. 10/10 recommend!“
Customers` Favorites
“I have not had firehouse subs for such a long time and I must say Lisa and Jeffery were extremely friendly and inviting. They gave me and my family an awesome customer service experience that makes me want to come back to their location!!! They treated us with kindness and gave us good recommendations on what subs to try. The food was great and we will definitely be back and firehouse has got into our top rotations.“
Customers` Favorites
“Under the new management last year, this sandwich shop has become my go-to lunch spot. I've tried several sandwiches, and my favorites are the Philly cheesesteak and the Proscuitto with fresh Mozzarella, both are excellent. I've also heard great things about the tuna sandwich, so that's definitely next on my list.
If you're looking to skip the carbs, they offer salad options too, but it's hard to resist their sides. The French fries, chicken tenders, and wings are seriously addictive. Portions are very generous. I've even saved leftovers to finish for dinner more than once. Overall, if you want a quick but flavorful lunch, you definitely need to check this place out!“
Customers` Favorites
“It was busy and the staff was working hard and working together. The seating area was clean, drink station well-maintained and atmosphere made me comfortable as I dined solo.
I ordered my favorite, Jalepen̈o Holly on a croissant with a side of fruit. Everything was fresh and delicious. It was on of the best fruit cups I've had.“
Customers` Favorites
“Always good service I usually get the BLT which is great“
Customers` Favorites
“great food fast,recommended“
Customers` Favorites
“Came by after work with a friend that introduced me to this place, I came with high expectations and it rose above it. I didn’t get any food this time but Eliah showed the best costumer service. I will be back soon for a bite!!! PS. THE FRESH MADE LEMONADE IS GRADE A 🔥🔥“
Customers` Favorites
“Quick service! Cheap sandwich which tastes delicious. The drive thru was busy, but inside was empty. You can get any topping on the sandwich for the same price as a plain! I love it!
I love flavor so the more toppings the better!!!“
Customers` Favorites
“Use this location to cater 200 subs for my daughter’s birthday party and had an amazing experience from ordering delivery set up and of course great fresh tasting subs! Management and staff were amazing to work with especially with a large birthday party
Vegetarian options: Great offering“
Customers` Favorites
“I was greeted promptly. Asked all the right questions. Everyone was in a good mood and working as a team. Great group of young people… actually working! There were blonde and brunette girls, and a young man with longer style dark hair. All very friendly and quick.“
Customers` Favorites
“I first tried Blimpie over a year ago when they still had a store in Gainesville. I ordered The Blimp sandwich and I was surprised at the size of it. As for how it tasted, it was very good. Compared to other sub sandwich restaurants, I found Blimpie to have more of everything in their sandwiches. When the Blimpie in Gainesvlle closed, through Google Maps, I found the next closest one to be on Friendship Rd. I went there for an early dinner and while a smaller location, the atmosphere was homey and the person up front was exceptionally cordial. I ordered a regular Hoboken Hero combo with chips and a drink to go. The sandwich was great with all the meats and condiments blending together creating a feeling of bliss. A great place for sub sandwiches!“
Customers` Favorites
“Food was really good. I got the Buffalo Chicken Philly with cheesy fries (really really good) and hubby got the original Philly. Very please with the food esp since it is the mall after all. Servers were kind and manager right up front for any concerns (there's always that one in line) overall awesome ?“
Customers` Favorites
“It's usually an inner battle for me when I get to go to a Jersey Mike's; am I going to get the Italian (Mike's way, of course) or a Big Kahuna. This time, however, I new that it would be the latter, because I just had a craving for it. IT DID NOT DISAPPOINT!
Great staff grilled my subscription to perfection 👌“
“I've b a n having a huge issue at other Jimmy John's locations were my sandwich is straight trash. I had a crazy day at work and the boyfriend wanted to cheer me up on his way home, me still stuck at work, tried, hungry and covered in filth. He came to this location and placed his order at 5:31pm on Sunday December 14, 2025. Gabrielle took the order but my shout out goes to whoever the master is at making my sandwich perfect! I had tears of joy because lately when I go to my favorite sandwich shop, Jimmy John's, it's trash. I was so happy one opened right down the road from my work in Braselton but it was one of the worst subs I've had from any Jimmy John's next to the one in Alpharetta that gave me brown rotten lettuce. To the gentleman who took the time(crazy fast according to my boyfriend) I want to personally thank you for doing such a good job. I always get a veggie sub, extra cheese, disgusting amount of extra mayo, light lettuce, add pickles, onions, and Jimmy peppers. Thank you for actually filling my sandwich with veggies. Thank you for caring. I truly appreciate you. You made me so happy simply by caring and making such a delicious sub. I truly hope your manager or the owner sees my review and lets you know how truly happy you made a fellow customer service employee this evening. I wish you a Merry Christmas, happy holidays, and a happy new year. Thanks again!“
Customers` Favorites
“Great experience at Firehouse Subs! The food was fresh, delicious, and full of flavor. The staff was friendly, welcoming, and provided quick service. The restaurant was clean and well maintained. I really enjoyed my sandwich and will definitely be coming back. Highly recommend!“
Customers` Favorites
“Best sandwich! Love the Unwich!“
Customers` Favorites
“It was definitely a step up from the average experience nowadays, Allana and Khati were very friendly , and seemed to be happy, which is hard to find these days, usually you get an attitude wherever you go! 10/10 would recommend and will be back“
Customers` Favorites
“My faith in humanity is restored! I wish i got her name but an amazing woman who works here took my phone call to ask if they had a menu item that wasn’t listed on my ordering app. Without a hesitation she was happy to take down my name and add the item to my sand-which despite the complications. People like this are who should be working in the service industry and deserve a raise!“
Customers` Favorites
“The atmosphere in the restaurant was light and airy. The only thing that made it a little bit annoying was as the sun was starting to descend in the sky, it got brighter and brighter in the restaurant!
Service was nice. In the 20 to 25 minutes that I was there, there were just a handful of customers.
The food, as usual, was on point. I ordered a club sandwich on cheesy bread with a large Dr Pepper… And since the cookies were freshly baked, I picked up three oatmeal raisin and three macadamia and white chocolate cookies.“
Customers` Favorites
“Please see my letter to corporate, whom I hope will recognize this manager and her team for the work they are doing. To Whom It May Concern: My name is Jennifer Turner-Lynn, and I visited the 860 Duluth Highway, Unit 1040, Lawrenceville, Ga, Firehouse Subs location on the evening of December 11, 2021. As someone who works for a non-profit and who also works closely with the public, I am all too familiar with the inclination of folks to complain versus praise, and so I wanted to make it a point to highlight your exemplary staff and the very touching situation that unfolded that evening. My husband loves Firehouse subs, especially since he is a firefighter and a paramedic, so we decided to stop in prior to watching a movie across the road. When my husband and I arrived, there was one other couple dining in, but by the time our food arrived, we were solo, in addition of course to your team. Shortly thereafter, a single female entered the restaurant. She presented with some challenges – either homeless, mental health, maybe a combination of both. She went to the counter and told the manager that she was hungry. My ears perked up at this point, as I work with victims of domestic violence, human trafficking, and sexual assault many of whom often experience homelessness, mental health, and substance use challenges. The manager, Alyssa, simply looked at the young woman and told her she would be glad to make her something to eat. She treated her with dignity, respect, and compassion – I’m tearing up just recalling her breadth of humanity. The firehouse team went to work, with everyone simply treating this young woman like a paying customer, and more importantly like a human. I don’t know what your company policy is on “free” food, but in case there are some “terms,” I wanted to share that your manager’s graciousness resulted in me going to the counter and purchasing a $25.00 food card for them to place with her meal, so that she could return as a paying customer in the future. The entire situation touched my heart and my spirit. Your manager and her team should be recognized for their integrity, and more importantly, for how well they represented your company during this exchange. As we close out this Christmas season and begin a year anew, my hope is that you all will take this opportunity to thank them and to recognize them for the amazing people that they are. My husband as a first responder, and myself as a victim advocate, we do what we do to make a difference in our world. It’s incredibly important that all people, irregardless of their titles, know that their simple acts of kindness can make a world of difference, even if for only just that one person. Thank you for your consideration and for taking the time to read my letter. Your company should be proud. Respectfully Submitted,“
Customers` Favorites
“Nice and clean place to eat Good foods friendly people I love eating at Firehouse Sub“
Customers` Favorites
“Love this place! Great place to meet friends to grab a beer or glass of wine, eat breakfast and have a meeting, or pop in for lunch. Food is delicious and the staff is super friendly! The atmosphere is warm and welcoming and it’s reasonably priced. Can’t say enough good things! 👏🏽⭐️⭐️⭐️⭐️⭐️👏🏽“
Customers` Favorites
“Subway Store No. 58384, Buford Highway.
This is one of my favorite stores! What makes this store stand out from the others is how great the staff are. Customer service is pushing S-rank. They always greet every single customer, and the customers love it too. If you had a bad experience at Subway, come to this location. They'll change your mind in 5 minutes!“
Customers` Favorites
“I rarely leave reviews, especially on chains, but I wanted to give a shout out to the employees working here on a busy Wednesday 11:30am lunch rush. They were short-staffed and very busy, but werre highly professional, communicative, and apologetic about the wait. I am always happy to be kind and patient for those in the service industry.“
Customers` Favorites
“This location is GOATEE! I was treated with such kindness by, I believe, a gentleman named Tracey. He truly went above and beyond with his customer service! As a pregnant woman, it meant a lot to be met with that level of care and consideration. 10/10 customer service!“
“I love to eat here especially when the girl name Cassie is working there. She is the most friendliest and kindest and always has smiles on her face. She makes sure she takes her time to make sure u get exactly what u want and how u want it. She puts all the love into her work and when u say a sandwich artist she truly is. If you visit this subway and Cassie is the one making your sandwiches they will always be the best“
Customers` Favorites
“Everything was great, only one small complaint was if you say a little vinegar or oil, it means just a small amount. When I said just a little he poured the bottle🤣🤣 not only on my sandwich but those in front of me as well🤪. I think it's a learning curve but nevertheless keep up the good work.“
Customers` Favorites
“I've come to this location multiple times and everytime I've have a great experience.
I dont really understand how anyone with a fully developed frontal cortex can give a sandwich shop anything less than 4 or 5 star. Sure the employees may not be the most optimistic or joyous of their job but lets be honest who really wakes up in the morning wanting to go to work making sandwiches for a bunch of random people. You gotta give the employees some slack for the B.S. they put with everyday and still deciding to show up. They make the sandwiches pretty fast most of the time expect when hordes of people show up and the line is backed up because the family of 5 in front of me forgot they wanted combos.
The pricing is fair for what your getting a sandwich alone well run you 9 to 12 dollars and combos can vary from 12 to 18 which isn't bad.
The shop always looks well maintained and the staff are happy to help with anything that you might need you just gotta ask, shocking right 🤯.“
Customers` Favorites
“Absolutely terrible order. I ordered 2 cookies and didn’t receive either. Both sandwiches were missing cheese, had only 2–3 pieces of meat, the wrong bread, and they were skimpy with every other ingredient. Almost the entire order was wrong. I paid for a full meal and definitely did not get one. Never ordering from here again.“
Customers` Favorites
“We love JJ on the go! Freaky fast sandwiches!“
Customers` Favorites
Customers` Favorites
“Best subs and the staff is awesome! Love Firehouse!“
Customers` Favorites
“Manager Mandy and her staff really came through for us, excellent customer service!! We had an issue with another vendor in trying to contract for pregame meals for a middle school athletic team, and when I explained our situation Mandy worked with me to contract the same price points and choices that our previous vendor tried to take away. Her responsiveness and honesty in communicating what she could vs could not offer were refreshing. Not only did she help accommodate our needs very quickly, she took it upon herself to oversee our first order to ensure we were satisfied. Jersey Mike’s will be my first pick going forward!“
Customers` Favorites
“Best subway I’ve ever been to hands down. I love their friendly staff and short wait times. They make their sandwiches with quality and care and they keep the place very clean. I’ll never go to another Subway location besides this one in the Riverside plaza. Thanks guys!!!“
Customers` Favorites
“This subway location is the best subway here im Gwinnett county! The food here is always fresh and amazing, and fits all diets and personal nutritional needs. I enjoy having lunch here frequently, the staff here is incredibly helpful and friendly even during busy hours! Will be continuing to eat here frequently best subs ever😁 !!“
Customers` Favorites
“Excellent experience! The staff was friendly, welcoming(especially the morning shift girl), and made my sandwich exactly the way I wanted. The ingredients were fresh, the bread tasted great, and the restaurant was clean and well-maintained. Service was quick, and everyone had a positive attitude. I'll definitely be coming back and would recommend this Subway to anyone looking for a fresh, delicious meal. Great job!“
Customers` Favorites
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“Love this place. I never went there when I lived in NJ. I am thrilled I found it here in Georgia. Their cheesesteaks taste like I just bought it on the boardwalk.“