11 Best Ice Cream Shops in Ankeny

“Great little place. Fun selections and very tidy.“

“The girls at Sweet Swirls today were so accommodating! We brought in, from Rock Creek, 12 residents in at once. They listened, took their time, and made sure every order was right. We appreciate it so much!“

“This place is amazing! The flavors were all so delicious I could hardly pick one! 😋“

“We recently had the Outside Scoop truck at our wedding and I think it was one of the best decisions we made! We have loved getting ice cream from Outside Scoop for years, so we felt it was the perfect idea to have them at our wedding as well. The booking process was easy, we got to choose the ice cream flavors, and they communicated very well. We got a lot of compliments on having ice cream at our wedding and would highly recommend the idea to others getting married!“

“Ice cream was excellent as always!!“

“I made an order to pickup and when I walked in the door there were 5 employees and not a single one acknowledged me in any way. Not one smile or even eye contact. They were all very busy working and I get that but it only takes a second to acknowledge a customer. The cookies look fantastic and taste amazing. No complaints about the product but I do think the customer experience is not great due to being ignored by the staff.“

“We love ice cream in our house, so we visit Baskin-Robbins frequently. The Ankeny staff are always so kind, and one staff member recognizes me when I stop in. I got our usuals tonight, and they remembered that I used the drive-thru last time because I had my dog with me. They asked about him and even packaged up a pup cup for him!“

“I am the type of person that loves positivity and giving great reviews. Give honor to where honor is due. And I give great reviews, call the managers and praise the service all the time. I have also had my share of terrible service and/or food and usually do not say a word. The experience I had this afternoon at Culvers in Ankeny was horrendous. The food that is. The drive through guy that took my order, payment and delivery was so kind and helpful. I ordered a cod dinner and was only able to eat some of the fish. The 2 sides I ordered were cheese curds and fries. Both were so cold, hard and dry. I was so disappointed. The roll that came with it was cold, hard and dry as well. The butter was good! I did eat most of the fish but it too was tough. WHAT has happened to Culvers? Don't they realize that they are not the only option for food? Sad to say but I will be going to those other options for my meals in the future. The concrete I ordered was sloppy (down side of cup) and melting but did taste good. I HATE leaving a poor review but come on Culvers. Do better. Be better. If it had been just 1 food this review would never have been written. Oh, side note. This was after the lunch rush and before dinner rush. It was close to 2. Got right into drive through with no waiting. Disappointed.“

“Great custom service and such an awesome atmosphere“

“I am the type of person that loves positivity and giving great reviews. Give honor to where honor is due. And I give great reviews, call the managers and praise the service all the time. I have also had my share of terrible service and/or food and usually do not say a word. The experience I had this afternoon at Culvers in Ankeny was horrendous. The food that is. The drive through guy that took my order, payment and delivery was so kind and helpful. I ordered a cod dinner and was only able to eat some of the fish. The 2 sides I ordered were cheese curds and fries. Both were so cold, hard and dry. I was so disappointed. The roll that came with it was cold, hard and dry as well. The butter was good! I did eat most of the fish but it too was tough. WHAT has happened to Culvers? Don't they realize that they are not the only option for food? Sad to say but I will be going to those other options for my meals in the future. The concrete I ordered was sloppy (down side of cup) and melting but did taste good. I HATE leaving a poor review but come on Culvers. Do better. Be better. If it had been just 1 food this review would never have been written. Oh, side note. This was after the lunch rush and before dinner rush. It was close to 2. Got right into drive through with no waiting. Disappointed.“

“Best customer service dedication I have ever experienced! Froyo that I crave year round with endless combinations.“