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“There we were, 5:30am, Des Moines. My buddy and I were 16 hours into our drive, and in desperate need for a meal. We saw McDonald’s opened at 5:00, and thought ‘Hey, why not?’ In our latest hour of desperation, we ordered sandwiches and coffees. We were met with delicious food, and wonderful service. We were kindly offered more coffee, but we were so stuffed, we had to decline. What a wonderful way to start the day at the Des Moines McD.“
“I came in with my girlfriend and made an order at the kiosk.
Debra kindly greeted us with a smile and asked us if we needed any help.
She was very polite and well mannered. It was so nice to see a smile and a genuine greeting.
The floors and tables were clean, the music was friendly and inviting. The food took only a few minutes to be prepared and was still warm in the bag.
The sweet tea was on point!!!
This whole review is for Debra though, she made my day and should be recognized for her efforts in that encounter. As a fellow foodservice worker it was a pleasure to see someone who really cares about what they do.
Thank you Debra. Really.“
“Howdy just rolled thru had a great experience. The food was soso, not hot but it’s McDonalds so obviously we weren’t expecting 5 star shit…that is till customer service legend, Connor, who is the actual real MVP of the Fleur Drive McDonald’s, rolled through and made everything awesome so somebody oughta at least give him an atta a boy, if not a raise or a bonus.“
“I've never left a review for fast food before but I wanted to for this McD's. We come here a lot. I have three teenage boys. I have encountered SO MANY lovely staff members. I always think to myself this manager must be doing something right. All of these bad reviews make me sad to read because countless times I've been blown away by the staff here. Everyone is kind. Everyone is patient. Everyone is friendly.“
“Very, very busy location. Lines are long. Very fast and quick service, though. Sometimes the orders are wrong. The quality of the McDonald's food, though, is better than the other ones nearby. Employees here work hard and are managed well. Clean place, clean bathrooms. It's a mcdonalds. All in all, a good McDonald's location imo.“
“This is my go-to McDonald's when I'm feeling a fast breakfast. The staff is always super friendly and the service is quick. I think the most I've waited in the drive thru is a couple minutes when they were clearly busier than usual.“
“It's a McDonalds at the end of day. Probably my favorite one in the Des Moines area as far as consistency goes. Been here at least 60 times. Your experience may vary, but mine is usually great in this location. I've had my 30 minute waits in the Drive Thru once or twice here, but what can you expect from people only getting paid 12 bucks or so an hour.“
“Went to McDonald's on Saturday the 21st of July ordered to sandwich to meals both of them or incorrect but they were correct on the box but they were food was incorrect called McDonald's and told him that I'd bring him that I would be back for the correct meal this is probably the 99th time it's happened play should be closed down and cleaned and proper help hired preferably people that I understand food sorry this happened to me again but sucks to be me maybe someday we'll be a real Pam burger place on the southside of Des Moines“
“I come to this location very late as it is the only place open around 2 A.M.
Despite that, it has some of the best service I've had from a McDonald's. The food can only get so good because of what it is, but they deliever it fast and fresh. Employees are nice, attentive, and put in the extra work to make it feel like it's MORE than a McDonald's. And at such late hours? bravo.“
“Did an app order. atmosphere outside was fine. The employees at this restaurant are always super nice been going there for about 3 years now.
Parking: This place is in a great location. Always plenty of parking and the lot and trash are always picked up and clean. Make sure to recognize this particular location.“
“Good customer service, fast, efficient, food was hot , drink was cold, dining room was clean.
It's a good McDonald's. But the prices? Does Ronald know we're having economic struggles? This is the time to lower prices! And I'm not talking about a few value meals with 4 nuggets a flat cheeseburger and don't sell strips at a typical restaurant
Face it, your McDonald's nobody is going there especially for strips that are not great anyway.
Stick to watch you know and lower all prices you will almost double your profits“
“The young man who helped me at the first window had a very kind and friendly manner. It really boosted my mood on a rainy gloomy day. Not sure what his name was, but was at 2:49 pm on 11/24/25. The girl who handed me my food had a great smile and friendly manner also. The food was hot and tasty also! I had a very positive experience today! Thanks for making my day!“