Customers` Favorites
Customers` Favorites
“Wonderful Chicago-style hot dog! Fresh and fully loaded with all the trimmings. Great customer service and value.“
Customers` Favorites
“I love Hardee's, but things just weren't right this visit. I ordered a roast beef with curly fries and a drink. The fries are drink we're great. When I started on the sandwich, I noticed the edge of the meat was dry and hard. The meat was tough and didn't taste like it usually does. I'm going to attribute it to a bad day. I'll go back again. I just hope it was a fluke.“
Customers` Favorites
“We drive past 2 of the chain DQs to go to this one. They should all be the same but aren’t — Rhomberg has ice cream and Blizzards that just taste better. Well worth the trip — it’s the only DQ we patronize.“
Customers` Favorites
“Amazing food! Service at this location is fantastic and they are pretty quick for the most part. We are lucky to have such a good Chick-Fil-A here in town. The sandwiches are good even at the Saints Hockey games. I’m usually never disappointed here. Got it twice today and both times were superb!“
Customers` Favorites
“Best customer service hands down! SPICY PAPPA“
Customers` Favorites
“I appreciate that your inside dining room was open. We met our daughter half way in Dubuque Iowa and needed a place to stretch the grandkids legs and get lunch. They were returning to Sparta Wis. after a week long visit with us in Williamsfield Il. . The food was great and we were able to visit a little before we all went on our way. Thanks for the great service.All our kids love Arby's.😊“
Customers` Favorites
“Wow, here on Sunday September 4th and the two workers here are amazing. Good job to you both for keeping your cool and navigating a busy lunch. Your boss should find you invaluable! Thank you for the great food.“
Customers` Favorites
“After an already stressful day 2 hours into a 3.5 hour trip for upcoming doctor apts for our daughter. We stopped for dinner Andrew was extremely kind & helpful. We encountered 2 other employees who were also outstanding. I mentioned to one that my sandwich order was odd she replied hey you’re the one eating it, it should be how you want it. I Loved that outlook. The lettuce on my sandwich was very fresh probably one of the best fast food places we have encountered over our 6 years of traveling for medical appointments.“
Customers` Favorites
“Everyone was friendly and engaging and appeared to enjoy their job. Good Job crew.
Parking: We had a utility trailer hooked up to the Trail Blazer, which made our vehicle longer than your typical ride, but pulled in with plenty of room, and ambulance even pulled in and parked it right in the middle of the driveway with still enough room for the drove thru drivers to maneuver around then without Even noticing them“
Customers` Favorites
“I always have a great experience! The staff is always friendly and the wait time is short. I will always stop to get my fav drink!“
Customers` Favorites
“the bestest sub ever i go there some what often and as i ordered tonight which is 2 nites in row. the fella thats always there i think might be a manager or something but knows is customers ovisaly anyways lhe knows my order and called me a VIP made my day.“
Customers` Favorites
“Stopped in for a quick sub and chips for my lunch break and I must say I much prefer this jersey mikes over dodge but both are very good this one in particular very clean store friendly workers and food was outstandingly fresh thankyou guys!“
Customers` Favorites
“Latest Update: The owner of this Culver's establishment, called me and apologized very professionally, and with understanding. He explained the mix-up, as they had recently started serving smashburgers, the latest trend, I did not know this myself. I told him that the traditional Culver's Burger is what I wanted. In my opinion, sometimes traditional is best. He was very kind in his offer to make up for the mistake.
I mainly work at night, and yesterday I left on a 5-hour trip southwest, not eating any lunch or dinner, as it would make me sluggish for work. I worked overnight and then drove another 6 hours back to Dubuque honestly, looking forward to some Burger King, but when I arrived at 9:45 a.m., they refused to make me a burger and fries, because their policy said they couldn't serve lunch food until 10:30 a.m. So I said to myself, Culver's won't let me down, they'll serve me a burger and fries at any time as long as they're open, and they were, so I ordered a double bacon cheeseburger in the Drive-Thru. The attendant asked me if I wanted anything else on my burger besides cheese and bacon, and I said a light amount of mayo please. They said okay, and please move forward. I then requested an extra small fry at the window, and they added that. They then asked me to move forward after putting my number sticker on my truck mirror. After moving up multiple times, and eventually being the first car in the line, I noticed three people had been served before me, and they were behind me. I called culver's, and they apologized that they had served my food to another party by accident, and didn't bother to tell me, but instead hastily remade my meal. Again I had ordered a double bacon cheeseburger, with a light amount of mayo on it. They provided me a double bacon cheeseburger with pickles, onions, mustard, and ketchup on it, a sloppy, soggy, mess, and they rushed the cooking of the patties, burning them on top, and not cooking them enough on the bottom, and it looks like they smashed the heck out of the patty, as it does not look like the usual thick and Hardy butter burger patty (see the picture). The freeze must have been Doug out of the remnants of the last batch, instead of being made fresh, because they were all stuck together and not the hottest they could have been.
When I got home, 20 minutes later, expecting to be able to sit down, watch an old movie, and finally eat some good food, I opened up my food and put it on a plate, and saw this. I called about it, explain the screw-ups, and that I was allergic to onions (not something like a tiny bit of onion powder in ketchup, but full on onions and their juices), and the manager, Ann, was very bureaucratic about it very robot like, giving me the usual response that you would expect from management. "Oh, I'm so sorry for that. If you come in before 4:00 p.m., we will replace your meal for free, and give you a coupon. If you don't come in before 4:00 p.m., I'll have to mail you a free coupon." So I asked, "a replacement meal, after all these screw ups? How about a couple free meals, or a free family meal?", and she responded, "I'm sorry, I can't do that, but if you come in before 4:00 p.m. I can replace your meal and give you a coupon", her programming responded. It seems like a lot of fast food restaurants, even culver's, are now just a bunch of robots, that have no compassion, no care for their jobs, or the quality of their work, or treating customers with respect, and actually making up for three major mistakes in a row, giving my order to someone else, and not telling me, remaking the order but making it wrong, and cooking the food too fast on the remake, and creating crap, instead of food.
Update: Either a Culver's Bot responded to my post, or again they are shirking their responsibility of truly making up for this, by telling me to go complain somewhere else and give them some feedback; with no mention about ma“
Customers` Favorites
“food is fabulous! Love the Burritos!“
“Our delivery driver forgot our mayo packets. I called the store and the manager apologized and had packets delivered in less than 5 minutes. Sometimes mistakes happen, and things get overlooked, but I appreciate the excellent customer service we received!“
“Jimmy John's is a nice sandwich shop and the food is always prepared fresh to order and quickly. I like that this location has a drive-thru. I like that there is a vegetarian option, but I wish there were more options for vegetarians.
Vegetarian options: There is at least one vegetarian option and you always have the ability to add different veggies. I wish there was another protein choice other than a slice of cheese.
Parking: There are plenty of parking spots around the restaurant
Kid-friendliness: This is a kid-friendly restaurant.“
Customers` Favorites
“I love my local Pita Pit! The owners are so friendly. It feels good to support people who clearly put care into everything they do. Our deliveries are always on time, and the pita wraps are flavorful and filling. The chicken is really good quality and the veggies always taste super fresh. I'm obsessed with the schug sauce and put it on every wrap I order. I've ordered from here so many times and it's always been perfect. It's so nice to have a lunch option in town that's healthy and delicious. My husband Dacotta and I are happy regulars!“
Customers` Favorites
“We were driving through Dubuque on our way to visit family right before Christmas when our van's alternator went out. We were able to pull off the highway and ended up right outside this wendy's. With the temperature near zero degrees we got the kids inside with all of our luggage; and the staff here was so helpful to us as we waited several hours for family to come pick us up. They generously offered to put our cold food in their coolers and gave our kids extra toys from the kiddy meals. They made us feel welcome during a time of uncertainty.“
Customers` Favorites
“Stopped in the evening/nights of 10th and 11th of July. The staff working were a group of young men each night. They were quick, polite, attentive, and energetic. Their service was excellent.“
Customers` Favorites
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“First time visiting today. The service was amazing and the food was awesome. Burgers tasted like a old time burger. Will be back for sure.“