“I wish I had asked the name of the guy working, because he was outstanding! He was one of 3 people working, and he greeted every customer that came through the door. Super friendly! He also continued to engage with multiple customers about their orders (in an over-and-above fashion) while making orders. I was picking up an online order, and after another employee had already checked in with me, he did also, and offered to give me a cup for water while I waited. He warned me politely to get a good grip on my bag as I took my order and wished me a good evening. I told him he was doing a really GOOD JOB!“
“It's McDonald's. You should have certain expectations already but some locations are better than others. I mostly stopped for coffee but will occasionally get something to eat as well. This location had some issues a few years ago. They really cleaned up their act and the management seems to know what they're doing. Occasionally, there might be a mistake by a new employee but it's resolved quickly if there is one. If you're thinking of stopping at McDonald's I would recommend this one over Dubuque or Stockton. I'm never sure what I'm going to get when I go to either of those locations.“
“I had an excellent experience at Culvers in Galena. From the moment I walked through the door, I was greeted with a warm hello, and as I left, they thanked me for coming in.The place was packed and this team worked efficiently to serve every customer, and the cheerful atmosphere was contagious. My food was exactly as I had requested, and it was delicious. Thanks to this team of dedicated and friendly individuals for providing such a positive experience.“