Customers` Favorites
Customers` Favorites
“I go to this Wendy’s quite often since I enjoy the food and it’s quick and easy. Often I go here either during my lunch break or for dinner sometimes. I find that often times during the day there’s not to much of a wait however the evenings it does tend to get busier and unfortunately when there is a rush at this location I do find that more errors tend to occur, as well as sometimes there being problems with the kiosk machines occasionally glitching or having problems processing transactions. Most recently when I came in to this Wendy’s for a quick evening meal, I placed my order on a kiosk and sat down, I patiently waited and had noticed that on the front monitor it said my order was ready so walked up and didn’t see an order ready yet so I stood for a moment then figured maybe they put it up early seeing as they hadn’t verbally called out the name of the order so I sat back down and waited, suddenly I noticed my order name wasn’t even on the screen anymore a few moments later an employee asked if was missing an order, I told her I was and asked if it ••••, I said no that’s not mine then she casually went back to the front counter, and at that point waited around for another couple of minutes and decided screw it and left. To avoid this situation repeating itself I would suggest closer attention to orders and customer care as well as either having the employee handling the order make sure that the right customer is getting the correct order when the order is called and/or having a way to a form of digital receipt when using a kiosk to order food. As well as having at least one staff member pay close attention to the dining area and checking up on customers especially if someone come in and looks like they have been waiting for an extended period of time.“
Customers` Favorites
“Colton Smith was so kind! He listened to my unimaginable graduation story on Thursday after graduating from BYU-IDAHO. Then to top it off, he bought me ice cream! It was waiting for me after I walked out of the restroom, before continuing our long journey home.
Colton, you will make an amazing husband and father. Thank you for listening and validating my feelings.“
Customers` Favorites
“I don’t write reviews often but the customer service I just received from one of the young ladies working the drive-thru tonight was awesome! Great customer service is hard to come by these days. I wish I would’ve caught her name. She deserves a raise!! Keep up the great work, it really makes a difference (:“
Customers` Favorites
“Great customer service. A girl named Zoe started doing a backflip while holding my blizzard with a girl name cyndel alongside her doing a frontflip! It was amazing. 10/10. I knew you to flip the blizzard but i didnt know they train their workers to do flips too! The server zoe was very nonchalant and mysterious. The server cyndel was shaking her dreads. 10/10 service would recommend.“
Customers` Favorites
“I received a pizza today when I went to South Fork Elementary to get lunch for my son. Thank you for donation to the food program at SD251! You have no idea how much that helped us . I froze the rest for those emergency days. Thank you!“
Customers` Favorites
“I couldn't get my online order to work and was so frustrated because I wanted to use an online promotion. I called the store and they were so kind and helpful. Got there and my order was ready and they were so quick and amazing! Best Subway experience EVER!“
Customers` Favorites
“We don’t eat here very often. It’s a treat for my grand kids. If we go, I get a fish filet. That’s my go to. I have to say though that, judging by the condition that my fish sandwiches are in when I open the container, making a fish filet must be a very difficult job. Usually, the cheese is totally hanging out of the bun and glued to the box. This time the cheese managed to stay in he bun but the fish was hanging out and almost all of the tartar sauce was in the box and not in the bun. Don’t know how much these workers make but I think they are over paid if they can’t make a sandwich and get the ingredients in the bun. Maybe more training is needed?….this is a bit tongue-in-cheek but you get my point.“
Customers` Favorites
“I went during a rush and I had a girl help me out somthin like Adrianna, but she was so slow so I asked a different employee “Azlan” if he could help me out, he not only got all the food for my order himself he did it with such speed, the food was mid but the service was incredible.“
Customers` Favorites
“Best chicken around hands down 🫡“
Customers` Favorites
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“The Italian ice treats are our jam! so good, love the friendly staff & cute environment!“