The Cookie Factory Bakery and Cafe
$ • Bakery, Cafe, Custom Cakes
Hours:
192 Alton Square Mall Dr Suite B, Alton
(618) 462-5731
About The Cookie Factory Bakery and Cafe
Customers' Favorites
Recent Reviews
Share your opinion about The Cookie Factory Bakery and Cafe
Always do a great job. Cookie cake is the best, says my Child.
Chocolate Chip Munchies bags are a must! The cookie dough brownies are to die for! Owner and staff very helpful!!!
GREAT things happening at the new location! The mini cheesecakes and everything on the breakfast menu are by far my favorite!
Menu
Hours
| Monday | Closed |
| Tuesday | 8AM - 6PM |
| Wednesday | 8AM - 6PM |
| Thursday | 8AM - 6PM |
| Friday | 8AM - 6PM |
| Saturday | 8AM - 6PM |
| Sunday | 8AM - 6PM |
The Cookie Factory Bakery and Cafe is a beloved local spot known for its delicious cookies and friendly atmosphere. Customers appreciate the warm and welcoming staff, including a cashier noted for being sweet and nice, even when visiting close to closing time. The bakery offers a variety of treats, from premade cookie cakes to customized options that are quick to prepare and highly enjoyed by guests, especially at celebrations like baby showers and birthdays. The decorated sugar cookies, including themed designs like soccer, are popular, and the cookie cakes often become the highlight of parties with many returning for seconds. The staff is praised for their excellent service, taking special orders even on busy days or holidays, which reassures customers and keeps them coming back. The new location provides a cozy and inviting environment with clear pricing, making it easy to know what to expect. While some customers have been disappointed by the cookie decorating quality or the limited hours (closing early at 6 pm), overall, The Cookie Factory remains a favorite for its tasty baked goods, friendly service, and support for small business. Despite occasional criticisms, most guests find the experience enjoyable and worth visiting repeatedly.