Starbucks Coffee Company
$ • Coffee Shops
Hours:
500 W Jackson Blvd, Chicago
(312) 919-2584
About Starbucks
Customers' Favorites
Starbucks Iced Coffee Blend Clover Vertica
Starbucks Blonde Espresso Roast
Starbucks Reviews
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
The Starbucks Coffee Company located inside Chicago Union Station is a popular spot for many travelers and locals. The staff at this location are consistently described as friendly, cheerful, and hardworking. Customers appreciate their genuine kindness and the team’s ability to work well together, even during busy rushes when trains arrive. Many reviews highlight the staff’s competence, with one noting that their order is always correct and drinks taste great. Specific employees are praised for their exceptional service, with mentions of staff members going out of their way to help, such as getting holiday bliss bars or providing efficient service during stressful travel times. The energy and positive attitude of the team add to a welcoming atmosphere, with some reviewers mentioning that staff members even sing while working, creating a lively environment. Despite these positives, some customers mention issues with wait times, which can be long and unpredictable, especially since the location is inside a busy train station. The app’s estimated times are often misleading, with wait times sometimes tripling, which can be frustrating for travelers catching trains or shuttles. Overall, the location has a good reputation for friendly service and quality drinks, but it could benefit from better resources and management to handle the crowd more efficiently.