Starbucks Coffee Company

$ • Coffee Shops

Hours:
500 W Jackson Blvd, Chicago
(312) 919-2584

About Starbucks

The Starbucks Coffee Company located inside Chicago Union Station is a popular spot for many travelers and locals. The staff at this location are consistently described as friendly, cheerful, and hardworking. Customers appreciate their genuine kindness and the team’s ability to work well together, even during busy rushes when trains arrive. Many reviews highlight the staff’s competence, with one noting that their order is always correct and drinks taste great. Specific employees are praised for their exceptional service, with mentions of staff members going out of their way to help, such as getting holiday bliss bars or providing efficient service during stressful travel times. The energy and positive attitude of the team add to a welcoming atmosphere, with some reviewers mentioning that staff members even sing while working, creating a lively environment. Despite these positives, some customers mention issues with wait times, which can be long and unpredictable, especially since the location is inside a busy train station. The app’s estimated times are often misleading, with wait times sometimes tripling, which can be frustrating for travelers catching trains or shuttles. Overall, the location has a good reputation for friendly service and quality drinks, but it could benefit from better resources and management to handle the crowd more efficiently.

Customers' Favorites

Starbucks Reviews

2.9
121 ratings
Restaurantji Rating
5
42%
4
3%
3
5%
2
5%
1
45%
Food
3.1
Atmosphere
3.1
Service
3.0

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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