Customers` Favorites
Customers` Favorites
“I went through drive through. Just ordered the $5 deal for myself. The young man at the window was so pleasant and courteous, made me feel appreciated even though my order was so small. I asked for slaw instead of mashed potatoes and he accommodated me happily....thanked me for stopping by. Food was hot, fresh, and delicious. Thank you for having good people represent your business.“
Customers` Favorites
“Food was good but they forgot one of our sides and one of our drinks. Make sure you have everything in the order before leaving the store. :)“
Customers` Favorites
“Brandon just made my night. They were having technical problems, so my online order couldn't go through. I had waited 20 minutes parked, so I was going to be sooo bummed if it was for nothing. He hooked me up, and thanks to him, I had dinner to bring home to my family. Brandon deserves a raise!!! Thank you!!!“
Customers` Favorites
“We Just wanted to let our community know how AWFUL the Pizza Hut in Collinsville is. Were very Nostalgic and were so very excited about the Lobby/ Buffet being open again! We arrived almost exactly an hour left of the buffet and made sure to ask if there would be any more Pizza coming out as there were only a few old looking slices of Hawaiian, Supreme and a few thin crust cheese. They said they rotate and that a pepperoni pizza would be out shortly. We had some pasta, breadsticks that we picked at as they were hard and my daughter and partner had the same, they ate a few bites of a few slices and didn't finish as they said they were funky tasting. Being vegetarian I had two small slices of thin cheese. It's sad that we even have to "defend" ourselves. I have been a server and have worked in the food industry many times and I was totally okay with them not bringing much more out although I do feel with an hour left and charging us the full price their should be at least one pizza coming out! Mind you this is a BUFFET in which we just paid $35 for. Any who, a large family of kids had been there when we had arrived and then we were the only ones in there, again this is around 1:00pm. Close to 20 minutes pass and nothing has come out were just picking at pasta, salad etc. While waiting. I decided to use the Restroom and as I'm walking back towards the table I see the employee/manager who ever this rude Woman is, Facing her back to my boyfriend saying "YEAH YOU DID" I'm like uh? I see my Boyfriend standing there and he's like "I will never be back here!" "Come on were leaving!" I had to hurry and gather our Baby and Daughter etc didn't even have a chance to see what transpired and or ask for even a partial refund. Heck I was still hungry and irritated, For $35 we could have ordered the family box and still had $10 left. My post partum self didn't even get a subpar Cinnamon breadstick 😭 Come to find out my Boyfriend had asked when more Pizza would be out ? (It's been almost 30 mins and it will be closing for the buffet soon) her response "I'M NOT BRINGING OUT ANY PIZZA, YOU GUYS ATE TWO PIZZAS ALREADY" and then accuses my daughter and boyfriend of stealing soda? They had water the whole time and I did as well! At $35 and it being a "Buffet" none of it makes sense? I should have read the reviews there no surprise Terrible and this weirdo woman who has no idea what even mediocre customer service is apparently treating other customers poorly. This has truly bothered us. To accuse customers of nonsense and to not want to provide what we just paid full price for is ridiculous and then to get combative 😓 if you hate your job, are not a people person and or just don't want to do your job. Please don't work with the general public especially when they are being kind and you decide to be an A hole. Side note I have had days where i was crying 4 minutes before clocking in and I have never treated a customer poorly because I was unhappy. TREAT PEOPLE HOW YOU WANT TO BE TREATED. Rant over, Still waiting for our Pizza! go online to the further reviews, tons of complaints about this mean manager!“
Customers` Favorites
“Amazing food! We got the extra spicy chicken tenders family meal. Absolutely everything was good. However.... Even though everything tasted amazing I do feel like the chicken tenders had been sitting there for at least 30 minutes. Tasted amazing with all the Cajun seasoning but just wasnt quite as fresh as I'd imagined. And if you walk into the restaurant and look at the cashier you can see over their shoulder there are a couple of different piles of pre-made chicken sitting there under a heat lamp. Ideal if you're only going to put a couple of pieces there but they had a couple of different stacks. Price wasn't bad for what we got but some of the other meals are a little pricey.“
Customers` Favorites
“Very nice n clean place to eat. Food was on time and very good. I will be back. Very friendly ppl and nice atmosphere.“
Customers` Favorites
“This very quickly has become my new favorite place to eat here in town. I've tried their sando, the boneless wings, strips, and fries. Their chicken is absolutely delicious! The chicken is full of flavor, tender, and juicy! Hands down the best tasting chicken in town!“
Customers` Favorites
“Overall..Anything .!!! The food is very good .Everything I've tried & my kiddos loved it.. The people working there r so nice & very good manners . We r gonna try the steak dinners next ...Thank U .💕❤️“
Customers` Favorites
“Phenomenal food and beer. My husband and I tried the potato wedges, garlic wings and the garlic chicken pizza and it was all great. 10/10.. we are mad at ourselves that we just now discovered this place. I wish we lived closer!“
Customers` Favorites
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“These absolute giga-chads went out of their way to hand-deliver a single pizza to me, an overnight worker in Glen Carbon, all the way from Collinsville (Glen Carbon store is undergoing renovations currently).They did this in a timely manner, pizza still hot, prep and presentation impeccable, and all handled with the utmost grace.I failed to get the manager and delivery driver’s names, but you guys have my eternal gratitude. Hats off to you, boys .-sincerely,a very happy customer.“