Customers` Favorites
Customers` Favorites
“Christine from the Crystal Lake location-phenomenal customer service. She needs a raise. She was so kind and her happy demeanor literally made my day. As a server, I’ve noticed the decline in decent customer service. Everyone seems like they hate their lives. Not Christine, she was a perfect example of what fantastic customer service looks like.“
Customers` Favorites
“Just had the best experience eating at popeyes today with my son. staff was great, food was so fresh and delicious. I don't usually choose popeyes when i come out to eat, but I definitely will be coming back way more often! If you haven't tried their nuggets, do it now!“
Customers` Favorites
“Went to Sticky Fingers for the first time.
When I saw the wings price I thought it was a lot until I saw the jumbo sized / chicken loaded wings.
Recommend getting “sticky” load that sauce on.
Fries are also flavored nicely , unique taste that I had not had.
The wings meal easily feeds 3-4 when I was nervous it would feed 2.“
Customers` Favorites
“I just got Dave’s from the drive-thru. I can’t express how much I absolutely adored Morgan who was taking my order and was as sweet as can be! She’s such a hard worker for a young girl. I wish there were more people like her not only in the service industry, but also I wish there were more people like her in this world. Dave’s, if you have an employee of the month, a plaque of some kind, a raise, or a scholarship, Morgan deserves that and more! I work in the service industry myself and it’s not easy, you definitely come across people who are hard to get along with. Even though most of the time people are trying their best. If anyone ever has something negative to say about this store or Morgan, it will be the guests' who is in the wrong, not Morgan’s! I can’t wait to come back and hopefully see her again the next time I order here!“
Customers` Favorites
“We have ordered from here in the past, so we placed an order for pickup on a Sunday evening, and we were told about 40-45 minutes. We ordered egg rolls, crab rangoon, and jumbo fried shrimp for appetizers, and shrimp fried rice along with shrimp egg foo young and vegetable egg foo young for our main course. I arrived 40-45 minutes later to pick up our dinners, and it was ready and waiting for me. Egg rolls were just okay, but everything else was great, especially both of the egg foo young, which I would say both were some of the best we have ever had. Great place for Chinese takeout, we will be back!
Only takeout available, nice, polite people working here. Fair prices for lots of food.“
Customers` Favorites
“The restaurant was very clean and the staff was professional and friendly. I had an issue with the app, and Justin helped me resolve it so I could get my rewards. The food was fresh and still hot. They left a Great 1st impression on me. Kudos 👏“
Customers` Favorites
“Fantastic experience with pickup! The food was hot, fresh, and perfectly cooked. The chicken was juicy, flavorful, and exactly what I was craving. My order was ready on time, and everything was packed neatly. The staff was friendly and made the process quick and easy. Definitely one of the best spots for chicken—highly recommend and will be ordering again!“
Customers` Favorites
“Placed a order for 5 chicken tenders meal.
With extra biscuit red beans and rice and apple pie. I got 6 tenders only 1 biscuit no red beans and rice no apple pie .
How hard is to get a order right. They weren't even busy.“
Customers` Favorites
“Great chicken as you would expect. We came at dinner rush, so it was busy, and there was a little wait. The food was amazing. The service was great and the staff hustled to get everything out as quick as they could. They were real apologetic about the wait, but we were dining in so it was fine. Would recommend.“
Customers` Favorites
“I haven't been to a KFC since the one in Crystal Lake closed, but today I had a hankerin' and stopped by the McHenry one for the first time on my home from work. Place was clean and staff was courteous and friendly. Really a nice experience.“
Customers` Favorites
“Just picked up dinner for the family and was so impressed with Suzi and her team. I pulled into the drive thru and when I asked about some online coupons they had available they were super kind, explaining that I had to order them thru the app in order to get the discounts. I told them thank you for explaining and that I would pull out the the drive thru, place the order and come back thru when it was ready! They actually seemed shocked that someone would do that instead of yelling at them about the procedure and thanked me!
When I pulled back thru the drive thru one of two of my orders were ready so they asked if I could pull around by the front door.
They were soooo busy too! People in the drive thru and people going inside. As I watched, they seemed to get people thru both lines quickly. People walking out of the restaurant seemed happy!
When Suzi brought out my order, she brought it out with a smile and apologized for the wait! There really wasn’t a wait! I told her that het whole team was doing great! She mentioned she was two people short today so that made her happy to hear that service wasn’t suffering!!! Keep up the good work! You guys rocked it today!! Btw…. Dinner was amazing!!!“
Customers` Favorites
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“Always a great experience at the Crystal Lake CFA! Recently placed a catering order - everything was delicious, hot, ready on time and, as always, the staff were wonderful!“