Arby's
Fast Food
Hours:
1401 Lee St, Des Plaines
(224) 250-9741
Customers' Favorites
Arby's Reviews
Food is great if you get what you actually ordered, bad drive thru service, totally unorganized employees have no idea who ordered what. Out of 5 drive thru visits we got the correct order once! We were excited to get an Arby's back in the neighborhood, we are very disappointed as are several other friends we know have had the same problem. The wait time at the drive thru is long and when you get home with your surprise order it's usually cold
Three stars because:- Usually sitting in the drive thru for 10-20 mins even if only customer there and even if ordered online ahead of time- Sometimes orders are wrong- Employees/Managers are happy to upgrade sizes of foods and even add extras to make up for the wait/wrong order, sometimes without even asking. My most recent experience, a worker upgraded the sizes of three of my items without me even asking due to the wait. That was kind of him.- One time I had to have a chicken...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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This is a new Arby’s location and feels clean and modern. It’s fast food so don’t expect anything different but the service was quick and I like that they slice the meat for each sandwich. I think it may taste better - who knows? Overall this is a good location.