Customers` Favorites
Customers` Favorites
“We had a party of 13 recently come in and had great service! The weather was great, the big window was open and a 2 man band playing! Our group had a great time!“
Customers` Favorites
“northside can do no wrong. the signs remind me i need to shovel as much money to them as i can“
Customers` Favorites
“Our family just had an amazing restaurant experience at Red Robin in Edwardsville! Our son has Down syndrome and being in public places causes him a lot of anxiety. We haven’t been to a restaurant as a family in many years because the stress for him and everyone around him was just too much. On arrival the hostess was so accommodating! She let my husband look at the table options to see what would work best for our son. She worried about skipping over us on the wait list even though we were clear that we were totally fine with waiting for the table that worked best. The manager asked a server to take on an extra table so that we wouldn’t have to wait longer. Our server, Mason, was so kind to take on an extra table for us. Mason is an excellent server. He was very friendly with our boys, kept our drinks full, and brought our food and drinks very quickly. Our meals were delivered quick and delicious. Thank you Red Robin for giving us an awesome experience!“
Customers` Favorites
“1st the food is delicious I love Freddys, But yesterday I had a small problem. I'm the type of person that doesn't Like to complain and I hate confrontation but Megan was so nice and helpful. She fixed the problem immediately and with a smile. With food and employees like Megan, it's always a good experience at Freddys!“
Customers` Favorites
“Showed up with a huge group for breakfast- felt bad about overwhelming the staff but they were terrific. Sat us immediately and assigned one server (Sam - PHENOMENAL) so the rest of the restaurant wasn’t negatively impacted. Everything went super smoothly and she was just great. Food was perfect!!“
Customers` Favorites
“A shout out to the person handling the dining room and fountain soda. She was amazing and her customer service was outstanding. Date 6/15 Time 12:30 I hope you are able to let her know. Her name tag was hidden behind her apron or we would have had her name. Wow! Dawn Mushill, CEO Customer Service and Beyond“
Customers` Favorites
“We were greeted by the general manager and the other workers chimed in as well with a hello. Even with being busy they made sure to be friendly and checked in to make sure everyone had what they needed. The general manager made sure to share with the other employees how wonderful of a job they did. The food was very good but it's the employees that made it a wonderful place to eat.“
Customers` Favorites
“You guys did an amazing job with our cake! Thanks so much!!!! ❤“
Customers` Favorites
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“The first time we ordered, we were disappointed with our food. However, they reached out right away, apologized, and gave us a discount for our next visit. We decided to try them again tonight, and everything was great. The food was cooked perfectly, the staff was nice, and my kids got to play a board game. If you had a less than stellar first experience with them, I would suggest giving them another try.“