Customers` Favorites
Customers` Favorites
“Fresh and melts in your mouth, nothing different for the last 40yrs. By far the BEST“
Customers` Favorites
“Best donuts ever! Always fresh and delicious“
Customers` Favorites
“Stopped by for the first time this morning. These donuts are amazing!!!! Blows away the other local donut shops!“
Customers` Favorites
“The hospitality here is just as AMAZING as the popcorn and doughnuts!! 🙌🏽 I highly recommend u stop by and check them out!! U’ll Thank me later 💯😘“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
“Friendly staff, great atmosphere and a treat for everyone. My husband and I love the Peach Matcha with Oat Milk.“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“Best donut I've ever had!“
Customers` Favorites
“Let me tell yall about Krema! I have had nothing but good experiences here; from the food, to the service and to the coffee! It's hard to find a good coffee shop that has good coffee AND good lattes! Especially in the south suburbs. Plus the food is great too! Fresh bread, quality veggies, good cheeses. Everything is great here“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“If you are in the South suburban area do yourself a favor and come here! You’ll never be disappointed.“
Customers` Favorites
“Absolutely LOVED the Ferrero latte!“
“Unprofessional employees, very rude staff. The employee was very insulting after half way through the order the lady said "to pull around"(not asking if we would like anything else) we let her know we were not done ordering. A man claiming to be the manager after taking payment yelled at my mother "to never treat his employees that way again that she was rude". Very confused by this insult we then asked if he was the manager and he said "do you want to speak to the manager" walked away came back and said "Hi, I'm the manager" the most unprofessional interaction I've seen, we then asked his name to which he replied "none of your business" (we hear his name is Roger).. Customer service at it's finest. 🤦🏼♀️“
Customers` Favorites
“the food also drinks are delicious“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“I love this place. It is the only place I want to get Dunkin Donuts. Everywhere else is just pretending to serve coffee. Customer service is excellent. For the most part they don't have you pulling around to bring your order- because that's nonsense. For as long as they keep serving coffee and moving as fast as they do, I will be waiting in line!“
Customers` Favorites
“Come try the cappuccino blast! Special on smalls right now! Won’t last long..“
Customers` Favorites
“Great family owned and operated bakery. Their pastries are right out of the oven fresh and are fantastic. Their cakes are great especially their Blue Berry Cheese Cake. OMG FANTASTIC !!! On Sundays they have the best Tamales I have ever had. Its a clean friendly place. I highly recommend this bakery.“
Customers` Favorites
“I’m giving this dunkin a 3 in food/service because I ordered a bagel on my way to work. I asked for a plain bagel with veggie cream cheese on it and the lady in the drive through confirmed. I take out my bagel while I drive and the cream cheese isn’t on it and it’s not veggie, they gave me plain. So you want me to spread my own cream cheese, cool. Now what about a knife to spread it? No knife in the bag. You can’t even call to express your frustration because their number doesn’t work.“
“Your poundcakes was so delicious. My mom had got it from one choice store Hammond, Indiana.“
Customers` Favorites
“Thay no me and i dont no them in the dunkin donuts around my house thay no me and no what exactly. What i wont when i walk in very friendy i get free stuff sumtime thay 24 hr at nite late ill go free stuff thay give sumtime“
Customers` Favorites
“Great DD--fast, efficient, and very friendly staff. My go-to place for coffee/tea every day.�“
Customers` Favorites
“I got a large hot cocoa with whipped cream & 2 avocado toast, lightly toasted & it was filling & delicious! I probably should have just gotten 1, but it's so good! I really like it with bacon too!
Parking: The parking lot is big, lots of space.“
Customers` Favorites
“Friendly service and staff“
Customers` Favorites
“me encanto él te de manzanilla muy original y él bego multigrano riquisimo felicidades �����“
Customers` Favorites
“There is no Dunkin like you guys. Literally OG. Never had a bad coffee, never had an overpowered refresher, and I’ll always be tempted by your fresh donuts. Anyone who says anything bad about you guys deserves the kinda coffee you get at the Dunkin on 117th and Avenue O.“
“Amazing coffee, great service, and so many more great finds here!“
Customers` Favorites
“Love their coffee and donuts! Excellent customer service.“
Customers` Favorites
“If you guys have ever been to this Dunkin Donuts! , you know the customer service is A+. I go here faithfully every morning in my way to work! The manager is an awesome God-fearing guy who treats his customers with a pleasant attitude day in and day out! Customer service is everything and take your girl’s word… they are GREAT! There is a Dunkin right by my house and I pass it up to go here! ?. It’s the energy for me! Great new manager“
Customers` Favorites
“Quick, have a seat and stay awhile. Great locale“
Customers` Favorites
“Good Morning. Just wanted to say Thank you to the young lady who purchased my breakfast for me Several cars arrived at the drive through at one time. I just allowed her to go in front of me. Your gesture warmed my heart and made me smile. Thank You“
Customers` Favorites
“Didn't know coffee could be so expensive, like this isn't Starbucks....I got a large iced Carmel coffee with espresso, a LG black coffee and two doughnuts=$17...where they do that at??? Evidently here. No morning smile from the man placing the order, they had a display displaying some signature coffeeies but didn't or couldn't make what I was really asking so what's the point of having the display....smdh“
Customers` Favorites
“I've had Duncan's bacon and egg wrap at multiple places this one really makes them very well well bacon is crisp eggs not too well done just an excellent experience was here on the 4th About 10:30 in the morning very good You would enjoy God-bless“
Customers` Favorites
“Lo mejor en café y nieve o un amuerso con familia o amistades LO MEJOR“
Customers` Favorites
“Hot chocolate was great! to go was fast.dunkin is my fav“
Customers` Favorites
“Worst service does not answer phone Phone rings and rings Children at this location Dangerous to let phone ring They were there just left“
Customers` Favorites
“I’m not from this area, I actually live in NW Indiana but sometimes come out this way for work. This is by far the best DD I’ve been too, besides the location in Munster, IN. No matter how busy they are, the line always moves fast, my drinks are always made well, my food is always done fresh (I get the avocado toast) and the toast is crispy but not burnt. Anywhere else the avocado toast is usually soggy or cold. But not at this location. The employees are always so friendly and nice. Never had an issue ever. All I know is that the DD locations in NW Indiana need to take some lessons from the management/staff at the Alsip location because they’re doing something right. Wish I could get this type of service at the other locations. Good job! ?“
Customers` Favorites
“Big shout out to the owner especially today. Every crew member didn't show up and yet this man remained not only professional and stuck to his guns taking care of every customer he could. This Dunkin Donuts will continue to get my business. I'd give 10 stars if i could.“
Customers` Favorites
“I was pleasantly surprised today, matcha latte with cold foam made well. Hash browns hot and tasty. I was greeted with a hello, by a very kind woman. I was there during the morning rush. I did pick up through the app for faster service. IDon’t normally write reviews but was expecting much worse based off the previous reviews. Hopefully that’s a sign management is listening to customers and treating their workers fairly“
Customers` Favorites
“Their cakes they made for us were delicious and Amazing“
Customers` Favorites
“They failed me on food freshness but my brew nd service was commendable.
As a final note, I must say that there were eight [8] employees I observed working on the morning of 7/28/24. All eight certainly appeared to be of East Indian descent. Respectively, it would be nice to see the establishment represent Richton village more since the demographic is 88% "Black" American.“
Customers` Favorites
“Very good Dunkin. Always makes a good drink. However, the traffic that backs up onto 147th St makes this not a quick stop. I'm usually nervous to stop there on my way to work due to the traffic...but when I do go, and I'm not running late...I always get good service and good coffee.“
Customers` Favorites
“I’ve been going here consistently for years now, pretty much daily and the staff has always been great. Angelynn, Harry, Yoseslynn were great this weekend. The staff on weekdays is also great. No complaints, I thank the entire staff for their hard work.“
“Never have a problem when I visited this location during my trips to Chicago Ridge Mall. So the service is always good and fasts. Plus the DD stand itself stays pretty clean it is never REALLY messy.
Vegetarian options: ASK AND U SHALL RECEIVE
Parking: EVERYWHERE IT IS IN A MALL SO PARKING IS EVERYWHERE.“
Customers` Favorites
“Small coffee and a long john, $3.60.“
Customers` Favorites
“This Dunkin is alright but they charge you full price for refills. So I would go to the other Calumet city Dunkin because they do give you a big discount for refills they only charge $1.90 for an extra large refill. This Dunkin charged me $3.20 for an extra large refill.“
Customers` Favorites
“Food...,Donut's, were the usual mass produced no longer made onsite carbs and sugar. The donuts were much better when they were made onsite at individually owned and operated Dunkin Donuts. The donuts were borderline stale, hard, definitely NOT FRESH! The service was quick and professional, no additional personality thrown in for good measure, just the run of the mill, routine strangers interacting in a public venue. No one was rude, but there was no personality or charm involved in the interaction either. I was in and out in no time flat, but then I went inside, because the drive-thru at this location is unfathomably long on weekday mornings. Will visit again in a pinch, like getting gasoline, it's in route and I don't have to go out of my way, but I will probably skip the donuts, they were not worth the $16.00+ for a dozen rocks with frosting on top
Parking: It's a shared lot with a Dollar Tree store.“
Customers` Favorites
“We don’t often see managers going above and beyond for customers, that is why my experience here was so positive. I live in Cleveland and placed an order here to provide coffee and donuts for a local non profit. The order was picked up the next day, but the receipt was not. I needed the receipt to submit to my company for an expense report. Alicia reprinted it, took a picture and sent it to me. I was so grateful! I did stop in the next day on my way to visit the non profit. It was a wonderful atmosphere of hard working and busy employees. It was clean and there was nice music in the background. I spent about an hour working there using their internet. It felt like home and everybody made sure I had everything I needed. Of course the coffee was delicious! It’s Dunkin! And a lot less expensive than another coffee place! I love that they offer healthy options such as turkey bacon sandwiches. Great experience and a big thank you to Alicia for helping me out over the phone with her quick thinking and solutions to my problems!“
Customers` Favorites
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“Great customer service line was long but the employee was fast and got everyone through the line and out the door!
Kid-friendliness: No special area but plenty of room for kids
Wheelchair accessibility: Open areas“