Chipotle Mexican Grill in Hoffman Estates

“Usually get a bowl but opted for a burrito this time and was sorely disappointed with the guy who made it. After he slopped a bunch of extra juice all over it from the corn, veggies, etc, he couldn't roll it tight enough so he just stuck it in a double foil wrapper. By the time I got home (only 5 minutes later), it had leaked on my car seat through the bag, the bag tore when I tried to carry it in the house and spilled all over the floor, and the tortilla was a chewy wet mess- Gross. Guess I'll stick to the bowls from now on!“

“Staff was very nice and patient even when a customer behind me threw a fist at them and cursing just because he had to wait a little for brown beans…This didn’t affect their attitude towards the other customers and I admire and respect that.“