Dunkin' Donuts in Hoffman Estates

“I recently visited Dunkin' Donuts and had an exceptional experience thanks to the outstanding service provided by Jose Figuerou, Luc, and Alexandra. They went above and beyond to help me save money by suggesting a combo option that perfectly suited my needs.

Jose was incredibly attentive and friendly, ensuring that I felt welcomed from the moment I walked in. Luc was quick to assist and provided detailed information about the combo options available, making it easy for me to choose the best deal. Alexandra completed the team with her efficient service and warm demeanor, making the entire process smooth and enjoyable.

Their teamwork and dedication to customer satisfaction truly stood out. I left Dunkin' Donuts not only with a delicious meal but also with a sense of appreciation for the excellent service I received. Thank you, Jose, Luc, and Alexandra, for making my visit memorable and for helping me save money!“

“This Dunkin is a block away from the big Uhaul location in Hoffman Estates so whenever I am unfortunately picking up a van from U-Haul for work, I normally stop here for coffee and/or a sandwich. I've always gone through the drive thru, which is big enough for a cargo van to fit in with no problems, it's a pretty wide drive thru. It's never been super busy, even in the middle of the day there's never been more than a couple of cars in front of me. All my orders have always been correct and taste as they should. I get weird tasting drinks from Starbucks way more often than I ever get them from DD.

I've never had anyone from the drive thru window be rude. They probably get there at 4am for their shift and by the time I roll up at 12pm, they've probably served thousands of cups of coffee through that little window, I don't expect them to be the happiest people on the planet. All that is important is that the drive thru moves quickly and the order is correct, which this DD has never failed at for me.“