Customers` Favorites
Customers` Favorites
“This place gets a ⭐⭐⭐⭐⭐ from me! Everyone I spoke with was super nice! Gabriela, specifically, went out of her way to make a special day complete for me. Living in Ohio, I needed some assistance. She stayed in constant communication with me and the results were better than expected!!! Can't wait to visit, in person, in May!! Thank you so very much 💞“
Customers` Favorites
“This place gets a ⭐⭐⭐⭐⭐ from me! Everyone I spoke with was super nice! Gabriela, specifically, went out of her way to make a special day complete for me. Living in Ohio, I needed some assistance. She stayed in constant communication with me and the results were better than expected!!! Can't wait to visit, in person, in May!! Thank you so very much 💞“
Customers` Favorites
“Grounded: A Fantastic First Impression
My first visit to Grounded was absolutely delightful! This place has such a cute and inviting atmosphere – it's truly a whole vibe that I instantly fell in love with. From the moment I walked in, I felt incredibly comfortable and welcomed.
The staff were wonderful, too. For the most part, everyone I encountered was genuinely friendly and accommodating, which really added to the positive experience. It's clear they put a lot of effort into making customers feel at home. Whether you're looking for a cozy spot to relax or a vibrant place to hang out, Grounded nails it. I had such a great time, and I'm already looking forward to my next visit. I'll definitely be coming back to Grounded again soon!“
Customers` Favorites
“The absolute best Dunkin to ever exist. They are FASTTTTTT. I never have to worry about being late for work grabbing a coffee because they know how to move a line! The drinks always taste consistent, the customer service is AMAZING. They are always soooo kind to me and also remember my name. Thank you for being the best staff and location!“
Customers` Favorites
“Best Dunkin in Joliet. Coffee doesn’t take like it’s been there for days like the one on Larkin . Iced latte has tasted the same if not better the several times I’ve gotten it. Service is really good very nice people. They’ve always gotten my order right list goes “
Customers` Favorites
“My Favorite DD in New Lenox! Ali, one of the Managers, is super nice and keeps everything moving. The Staff - always courteous and helpful.“
Customers` Favorites
“Stopped in after doing lunch in Orland, I was worried getting in heading East would be a problem. My friend who had done it before assured me it wasn’t. She got into the turning lane and got right in..Best coffee in town for sure.. I will be coming here myself now..“
Customers` Favorites
“This location runs incredibly efficiently because of the drive-through employee named Brittany. She always gets everybody's order perfect right and she is lightning speed fast. I will only come here because of her. I met her by going through the drive-through so many times and realizing that the only time things moved, was when she was there. Make sure to thank n tip her every time for her wonderful service and hope that her employer understands how valuable she is to the team.“
Customers` Favorites
“This is my all time favorite Dunkin. The staff is always so kind especially the morning workers. The food and drinks are always consistent. Whenever I go to a different Dunkin it’s never the same quality as this location. I always get the frozen coffee with butter pecan and blueberry. Never disappoints. I also highly recommend the snackin bacon. It’s the perfect amount of sweet and savory. I think everyone should go to this Dunkin. You guys are my favorite!!“
Customers` Favorites
“I just recently started working in Joliet and this Dunkin is right off the exit next to my job and I have never been to a Dunkin that is as fast as them and always has my drink right and the food is always perfect! And the people that work in there are so sweet“
Customers` Favorites
“The donuts were a little stale. I suspect they were day old donuts. We were standing at the counter for a few minutes until somebody actually came and took our order. I asked that the large mocha blast be separated into 2 separate cups. And they didn't do it. I ended doing it myself and created a mess at the table. Overall the experience was ok.“
Customers` Favorites
“I called the Dunkin’ Donuts on Haven last night to See if they had any DIY decorating donut kits. I know they had done it in the past for Halloween so I thought it would be fun for the kids to make Christmas donuts. I Wanted it to be a present from their elf on the shelf. I talked to an employee named Jesse. He was extremely helpful and went above and beyond. He asked me if I could call him back in a half an hour because he needed to call the manager and ask if he could make one for us. I called him back later and he said that he could make one for us, and that it would be ready in the morning. I went there today with my kids to pick it up and it made their morning! Thank you so much to Jesse and the Dunkin’ Donuts manager for making my kids day today!“
Customers` Favorites
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“Edit from my last review… owner reached out after a complaint filed on the Dunkin app about the “bone” that was found in one of our chicken pepper wraps. The owner apologized to for the inconvenience and offered a free breakfast to make it right. The breakfast 100% better this time around, and definitely makes me feel better and I may give this Dunkin another chance.“