Customers` Favorites
Customers` Favorites
“Hot chocolate was great! to go was fast.dunkin is my fav“
Customers` Favorites
“Fresh and melts in your mouth, nothing different for the last 40yrs. By far the BEST“
Customers` Favorites
“The hospitality here is just as AMAZING as the popcorn and doughnuts!! 🙌🏽 I highly recommend u stop by and check them out!! U’ll Thank me later 💯😘“
Customers` Favorites
“Everything they make is 🔥🔥🔥🔥🔥. The service is always great.“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“excellent donuts .. the vanilla bean is so fluffy always a nice staff“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“We have passed this place a few times while shopping and finally decided to stop by! What a great decision that was! Korean corn dogs were super crunchy and cheesy! The mochi donuts were light, fluffy and flavorful. The Thai milk tea and pineapple tea were so refreshing and delightful! The owner/operator was very kind and quick, we will be back again!“
Customers` Favorites
“Let me tell yall about Krema! I have had nothing but good experiences here; from the food, to the service and to the coffee! It's hard to find a good coffee shop that has good coffee AND good lattes! Especially in the south suburbs. Plus the food is great too! Fresh bread, quality veggies, good cheeses. Everything is great here“
Customers` Favorites
“Absolutely LOVED the Ferrero latte!“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“If you are in the South suburban area do yourself a favor and come here! You’ll never be disappointed.“
Customers` Favorites
“It’s a lovely local coffee place. Much better than franchised coffee places. Cozy and friendly atmosphere. Very European coffee place style.
The only thing I can suggest for their service is in house mugs / cups for those who are not taking out.
I visited this place for couple of coffee cups, but noticed they have house sandwiches/snack/meals as well. Haven’t tried those.
Vegetarian options: You can order your vegetarian dish
Dietary restrictions: You can go veggies or gluten/ dairy free
Kid-friendliness: Absolutely kid-friendly
Wheelchair accessibility: No stairs, or high leveled floor. Easy for wheelchair users.“
“Unprofessional employees, very rude staff. The employee was very insulting after half way through the order the lady said "to pull around"(not asking if we would like anything else) we let her know we were not done ordering. A man claiming to be the manager after taking payment yelled at my mother "to never treat his employees that way again that she was rude". Very confused by this insult we then asked if he was the manager and he said "do you want to speak to the manager" walked away came back and said "Hi, I'm the manager" the most unprofessional interaction I've seen, we then asked his name to which he replied "none of your business" (we hear his name is Roger).. Customer service at it's finest. 🤦🏼♀️“
Customers` Favorites
“Love Stan’s donuts! Yummy donuts! Kinda pricey but still delicious!!!“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“The speed is on point which rocks cuz I'm usually running late with 3 kids.
Kid-friendliness: Never have to worry about getting the wrong number of munchkins! You know what I'm talking about if you have kids and they think they are getting a certain amount and less comes. 🤯“
Customers` Favorites
“I love this place. It is the only place I want to get Dunkin Donuts. Everywhere else is just pretending to serve coffee. Customer service is excellent. For the most part they don't have you pulling around to bring your order- because that's nonsense. For as long as they keep serving coffee and moving as fast as they do, I will be waiting in line!“
Customers` Favorites
“Great family owned and operated bakery. Their pastries are right out of the oven fresh and are fantastic. Their cakes are great especially their Blue Berry Cheese Cake. OMG FANTASTIC !!! On Sundays they have the best Tamales I have ever had. Its a clean friendly place. I highly recommend this bakery.“
Customers` Favorites
“I’m giving this dunkin a 3 in food/service because I ordered a bagel on my way to work. I asked for a plain bagel with veggie cream cheese on it and the lady in the drive through confirmed. I take out my bagel while I drive and the cream cheese isn’t on it and it’s not veggie, they gave me plain. So you want me to spread my own cream cheese, cool. Now what about a knife to spread it? No knife in the bag. You can’t even call to express your frustration because their number doesn’t work.“
Customers` Favorites
“Come try the cappuccino blast! Special on smalls right now! Won’t last long..“
Customers` Favorites
“Friendly service and staff“
Customers` Favorites
“This location runs incredibly efficiently because of the drive-through employee named Brittany. She always gets everybody's order perfect right and she is lightning speed fast. I will only come here because of her. I met her by going through the drive-through so many times and realizing that the only time things moved, was when she was there. Make sure to thank n tip her every time for her wonderful service and hope that her employer understands how valuable she is to the team.“
Customers` Favorites
“me encanto él te de manzanilla muy original y él bego multigrano riquisimo felicidades �����“
“Your poundcakes was so delicious. My mom had got it from one choice store Hammond, Indiana.“
Customers` Favorites
“Quick, have a seat and stay awhile. Great locale“
Customers` Favorites
“The donuts of course. 🔥💯🔥💯“
Customers` Favorites
“Love their coffee and donuts! Excellent customer service.“
Customers` Favorites
“Didn't know coffee could be so expensive, like this isn't Starbucks....I got a large iced Carmel coffee with espresso, a LG black coffee and two doughnuts=$17...where they do that at??? Evidently here. No morning smile from the man placing the order, they had a display displaying some signature coffeeies but didn't or couldn't make what I was really asking so what's the point of having the display....smdh“
Customers` Favorites
“Great customer service line was long but the employee was fast and got everyone through the line and out the door!
Kid-friendliness: No special area but plenty of room for kids
Wheelchair accessibility: Open areas“
Customers` Favorites
“Lo mejor en café y nieve o un amuerso con familia o amistades LO MEJOR“
Customers` Favorites
“I've had Duncan's bacon and egg wrap at multiple places this one really makes them very well well bacon is crisp eggs not too well done just an excellent experience was here on the 4th About 10:30 in the morning very good You would enjoy God-bless“
“I went in here looking for the next door owner and I came out with a great experience. I bought a warm carrot muffin. It was the best muffin I've ever had and my toddler loved it too. The woman was so nice to me and my 2 year old. I'd definitely stay for a cup of coffee next time!!! It says to upload the photo but I ate it all“
Customers` Favorites
“Yesterday I came last night the man at the window had great service and the young lady that worked that night gave me my ice cream with Gloves On Yesss!!!! I Love it Gloves On. Thanks To Both Of Them !!!!! I Was able to enjoy my ride and food .“
Customers` Favorites
“Worst service does not answer phone Phone rings and rings Children at this location Dangerous to let phone ring They were there just left“
Customers` Favorites
“I’m not from this area, I actually live in NW Indiana but sometimes come out this way for work. This is by far the best DD I’ve been too, besides the location in Munster, IN. No matter how busy they are, the line always moves fast, my drinks are always made well, my food is always done fresh (I get the avocado toast) and the toast is crispy but not burnt. Anywhere else the avocado toast is usually soggy or cold. But not at this location. The employees are always so friendly and nice. Never had an issue ever. All I know is that the DD locations in NW Indiana need to take some lessons from the management/staff at the Alsip location because they’re doing something right. Wish I could get this type of service at the other locations. Good job! ?“
Customers` Favorites
“Is this what Dunkin’ Donuts represents? Racist employees who use racial slurs. Nice!“
Customers` Favorites
“Big shout out to the owner especially today. Every crew member didn't show up and yet this man remained not only professional and stuck to his guns taking care of every customer he could. This Dunkin Donuts will continue to get my business. I'd give 10 stars if i could.“
Customers` Favorites
“Gracias todo esta delicioso 😋“
“Only sad part about this spot is there's not food, only drinks. Mainly few slot machines in the back that do hit here & there.
Parking: There are plenty of spots but if not in front of the the cafe, there is additional parking on the side of the building.
Wheelchair accessibility: There is a ramp a few doors down from the entrance of the cafe.“
Customers` Favorites
“They failed me on food freshness but my brew nd service was commendable.
As a final note, I must say that there were eight [8] employees I observed working on the morning of 7/28/24. All eight certainly appeared to be of East Indian descent. Respectively, it would be nice to see the establishment represent Richton village more since the demographic is 88% "Black" American.“
Customers` Favorites
“Most** of the employees are kind, courteous and serve the customers very well. I wanted to mention what I assume is in issue, If I asked for my receipt it is not to come back an complain as I mentioned I am served well. But I have nothing to do with why other common customers come back to complain with receipts. At times I go out of my way to another Dunkin to not be questioned as to why I want my receipt. I try to be kind to the the staff as they do prepare my orders promptly.“
Customers` Favorites
“Very good Dunkin. Always makes a good drink. However, the traffic that backs up onto 147th St makes this not a quick stop. I'm usually nervous to stop there on my way to work due to the traffic...but when I do go, and I'm not running late...I always get good service and good coffee.“
“Never have a problem when I visited this location during my trips to Chicago Ridge Mall. So the service is always good and fasts. Plus the DD stand itself stays pretty clean it is never REALLY messy.
Vegetarian options: ASK AND U SHALL RECEIVE
Parking: EVERYWHERE IT IS IN A MALL SO PARKING IS EVERYWHERE.“
“It was a super fun trip, I spent a lot of money unfortunately but I ended up getting a lot of things so I could understand why, the staff was very nice and everything was delicious, the best part is that it's in walking distance, just a few blocks from my house so I'll definitely be coming back here in the future“
Customers` Favorites
“i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day“
Customers` Favorites
“We don’t often see managers going above and beyond for customers, that is why my experience here was so positive. I live in Cleveland and placed an order here to provide coffee and donuts for a local non profit. The order was picked up the next day, but the receipt was not. I needed the receipt to submit to my company for an expense report. Alicia reprinted it, took a picture and sent it to me. I was so grateful! I did stop in the next day on my way to visit the non profit. It was a wonderful atmosphere of hard working and busy employees. It was clean and there was nice music in the background. I spent about an hour working there using their internet. It felt like home and everybody made sure I had everything I needed. Of course the coffee was delicious! It’s Dunkin! And a lot less expensive than another coffee place! I love that they offer healthy options such as turkey bacon sandwiches. Great experience and a big thank you to Alicia for helping me out over the phone with her quick thinking and solutions to my problems!“
Customers` Favorites
“This is the best Dunkin I have ever been too. They get very busy but do their best possible to take care of customers promptly. My coffee is always great and made just how I order. The manager does a great job managing his staff. It is also very clean and pleasant inside“
Customers` Favorites
“Food...,Donut's, were the usual mass produced no longer made onsite carbs and sugar. The donuts were much better when they were made onsite at individually owned and operated Dunkin Donuts. The donuts were borderline stale, hard, definitely NOT FRESH! The service was quick and professional, no additional personality thrown in for good measure, just the run of the mill, routine strangers interacting in a public venue. No one was rude, but there was no personality or charm involved in the interaction either. I was in and out in no time flat, but then I went inside, because the drive-thru at this location is unfathomably long on weekday mornings. Will visit again in a pinch, like getting gasoline, it's in route and I don't have to go out of my way, but I will probably skip the donuts, they were not worth the $16.00+ for a dozen rocks with frosting on top
Parking: It's a shared lot with a Dollar Tree store.“
Customers` Favorites
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“My girl loves to visit this establishment specifically because she says that it is where they make the best drinks and she is very right, we have visited other DD establishments nearby and she always has to modify the flavor but in this establishment all the employees make the perfect flavor. By the way, all the employees at this place are very friendly.
Parking: Very wide
Kid-friendliness: They sell donuts, what kid doesn't like donuts.“