Jack in the Box
$ • Fast Food
Hours:
1600 E Ogden Ave, Naperville
(331) 529-7128
About Jack in the Box
Customers' Favorites
Jack in the Box Reviews
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The food is ok, but the main problems are how incredibly slow they are at getting the food to their customers. Almost 20 minutes and there were only 2 customers (myself included) in the place. Also pop area was all sticky and the dining room unkept, as if no one has been out there to clean it in a while. My shoes were sticky from the filth of the floor. You can do better Jack In The Box. As a kid I loved you guys and you’ve been away from Chicago area for 40+ years. This is...read full review
Menu
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 10PM |
| Saturday | 8AM - 10PM |
| Sunday | 8AM - 10PM |
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Jack in the Box offers a variety of menu options and is known for its large Oreo milkshakes, which customers find very good. The staff can provide friendly service, as seen with a cashier named Abby who was welcoming and attentive, making customers feel appreciated. However, the restaurant's cleanliness is lacking, with dirty floors, smudged doors, and unclean tables, especially since it is a relatively new location. Service quality varies, with some staff members appearing burnt out and a manager displaying rude behavior, refusing to honor requests and dismissing concerns without apology. Despite these issues, the food is generally okay, and customers appreciate the large shakes. The location has potential but needs to improve cleanliness and staff attitude to ensure a better experience.