Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
4234 N Harlem Ave, Norridge
(708) 395-0011
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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I am writing to formally report an incident that occurred today at approximately 11:45 a.m. at your Chipotle location. My 15-year-old son was sent into the store with a legitimate $100 bill that I had just withdrawn from the bank. Shortly after entering the store, he contacted me stating that an employee refused to accept the bill, claimed it was counterfeit, and would not return it to him. He was instead told to use another form of payment.
I immediately went to the store...read full review
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a bustling restaurant known for its consistent portions and excellent customer service. The staff, including the enthusiastic manager, work efficiently to handle the crowds and ensure customers receive their orders promptly. Recently, some customers have noted improvements in order accuracy, with meals like the chicken burrito bowl and chicken burrito being served correctly along with chips and salsa. The new Adobo Ranch sauce has received high praise, with some saying it should be bottled for sale.
However, not all experiences have been positive. Some customers have reported issues with service, mentioning that staff appeared disorganized and that the restaurant was messy. There have been complaints about long wait times and a lack of available utensils. Additionally, some customers feel that the portions of meat were inadequate, leading to dissatisfaction. Overall, while Chipotle offers popular meals and has made strides in service, there are still challenges that need to be addressed, including the parking situation.