Jimmy John's in Rockford

“I work around the corner and was craving a sub sandwhich (I’m pregnant) and when I opened my a sandwhich I realize there’s no cheese. So I called the store and politely asked if I can just pick up a slice of cheese. The employee apologized for the mistake and offered to bring it to me. She came promptly and handed me a bag. They wrapped up a few slices of cheese and put a cookie inside. I only had enough money for a sub and chips so seeing the cookie really blessed me. It was one of those days and I just want you to know God saw you do that and will bless you abundantly for blessing me. So be expecting! Jesus loves you!“

“Got a hello welcome, friendly staff taking my order, another friendly staff made my sandwiches so fast that I hadn't finished paying before they were ready, and another friendly staff cleaning all the tables & windows. Great stop, appreciated all the kind people & quick service.“

“Took a friend to lunch to cheer him up wasn't have a great day and the service at this place was absolute crap young people should be trained in more than just how to prepare food The only thing I didn't have to do was go back there and make the sandwich myself The kid was not friendly at all and he threw our sandwiches on the counter said here's your food didn't put them on a tray just threw them on a counterwrapped I'll never go there again....“

“Everyone here is super helpful and very polite! My daughter fell as we were walking out and Kele helped me dress her wound and even gave us a bandage from her personal first aid kit in her car! Thank you so much for making us feel valued and welcome!“