“Every time I order with the woman with a buzzcut (I believe her name is Diane)at the drive thru she is consistently extremely friendly, helpful, patient and in general just excellent at all facets of customer service. I always get a little excited when it is her who takes my order thru the drive thru. I'm honestly not sure why (unless she personally doesn't want to be) she isn't a part of the management team. It could really use some improvement as it stands, sad that a "regular staff" goes above and beyond all the time when management is snarky and treats costumers as if they are a burden.Should be noted that every time.i order a coke with no ice it is rang in correctly per my receipt but somehow EVERY TIME has ice. So much ice.And God forbid I ask for that miatake to be corrected by the second window staff who make the drinks... its like i may as well have asked them to scale the building without using their hands.Kid-friendliness: Play place is nice for the kids, but be prepared all day on weekends and anytime from 330-730 on weekdays for overwhelmingly loud bellowing echos of screams. mostly acreams of joy... I hope. And to clean your own table because the customers are awful people who assume they are somehow too good to take the messes their children make to the trash or cleanup after themselves even though it goes without saying you clear your own trash at McDonald's.Also, avoid the playplace bathroom at all costs. That's self-explanatory.“
“So today is my wife's birthday and I wanted to get her the big breakfast with hotcakes. It's her favorite fast food meal. We don't eat much fast food anymore so this was supposed to be a special treat. I got there at 10:34 (they quit serving breakfast at 10:30) and was told that I could still get a few breakfast items but they had stopped serving. The he young woman helping me must have heard my disappointment because she double checked and told me that YES I can still order the big breakfast. Side note, I always have to ask for the hot cakes when I go to McDonalds but she offered them to me too before I could ask.The woman who took my payment told me to tell my wife happy birthdays. Ditto to the guy who handed me my coffee in window two. Finally in window three, the young woman who took my order handed my food over with a smile and told me to tell my wife happy birthday.Great service today team, keep up the GREAT work!“