Customers` Favorites
Customers` Favorites
“The DIY donut kits they have are super fun! Great Easter morning activity. Thanks Dunkin! 🍩“
Customers` Favorites
“The whole staff knows my order, but confirms it, just in case.. LOVE that & this store, won't go anywhere else...“
Customers` Favorites
“mhhm good coffee kept me warm last winter when lotteried out 3 weeks in a row last winter while at journeys“
Customers` Favorites
“Today was my first time going there. Doughnuts were absolutely fresh! Will be back! Thanks!“
Customers` Favorites
“Best ice cream ever!!!! I am an ice cream snob when I’m on vacation. I have to have it every day and I walked miles to that ice cream parlor this week the owner and the boy Jake that worked there was such awesome people too. I will definitely be back. I went tonight because I’m leaving in the morning sorted caramel chunk.!!!! you will not be disappointed“
Customers` Favorites
“Good old school donuts. I’m happy to support a small local business.“
Customers` Favorites
“So many delicious drinks to choose from & they are always quick! ☺️“
Customers` Favorites
“The best donuts that I’ve had in years! Great service and omg yum!“
Customers` Favorites
“We read about Joe Doughnut Itasca and thought we would give it a try…pulled up to a Shell gas station?!? Wow we were pleasantly surprised. Can’t begin to say enough good things about this place…not gas station food, custom fresh made to your liking off their full menu. Doughnuts were great, flapjacks were outstanding. Great variety of coffee products - regular, cold brew, lattes etc. The staff were warm and friendly, making you feel at home and explaining the menu to you. Met the co-owner, wonderful lady with passion for this place. Can’t believe it has been open for over 2 years. Great kept little secret. Will be back to try more of the menu!“
Customers` Favorites
“Hands down the best red velvet donuts in Illinois!! Don’t go anywhere else for amazing and variety of donuts!“
Customers` Favorites
“A huge THANK YOU to Central Continental Bakery for creating the most beautiful, delicious cake for my daughters baby shower. I cannot tell you how many guests asked me where it was from. Their attention to detail is extraordinary. Their patience (Bobby) was above and beyond and he really listened to my description of what I was trying to achieve. THANK YOU! Thank you for making our special day even that much more beautiful!“
Customers` Favorites
“Great place!! Definitely will recommend to everyone!!“
Customers` Favorites
“We got half dozen and each one was Yummy!“
Customers` Favorites
“I think I paid $27.00 for 6 donuts and a bottle of water.😮“
Customers` Favorites
“We tried two slices of cake and two pastries. The cakes were absolutely amazing — so light, fluffy, and delicious! We’ll definitely be coming back for more and can’t wait to try other flavors. The pastries looked beautiful, but we weren’t big fans of the filling — it had a pudding-like texture that just wasn’t to our taste. Still, that’s a personal preference, so I’m not taking off any stars for it!“
Customers` Favorites
“Longstanding location offering fresh and delicious donuts. The best of the best in terms of the big donut chains. Friendly, welcoming staff.“
Customers` Favorites
“Who doesn’t love Krispy Kreme? Their donuts were incredibly fresh and absolutely delicious! If you haven’t tried their new maple donut yet, you’re seriously missing out. You can’t go wrong with the classic glazed or the chocolate iced filled donuts either—so good! I definitely recommend them and will happily remain a loyal customer.“
Customers` Favorites
“I just wanted to take a moment to let you know how much I enjoyed my recent visit. The food was fresh, delicious, and just what I needed. Everything from the [mention a specific item if you want, like the breakfast sandwich or donuts] to the coffee was spot on. Great job to your team for keeping the quality high“
Customers` Favorites
“Honestly I’ve never been the type to get hot coffee instead of frappes but since I was sick, I needed to drink hot things instead of cold. But I decided to try this place out! I decided to get a red velvet donut with a hot mint hot chocolate. When I first ordered, one guy with dirty blonde hair was quick to give me service when I wanted donuts and he was kind about the fact that he only meant donuts when I tried to order drinks XD anyways the line went by pretty quickly even though I was like the 5th person in line. Anyways, the mint hot chocolate was made pretty quickly and I would say it’s like a 5 minute wait. When I tried the mint hot chocolate, it was so good. I really love mint flavored items and this one hits the spot for me and it wasn’t even tongue burning hot like how other places would make it. It was a perfectly hot temperature and it wasn’t cold either (no crap but wtv). It was awesome, if I was a rich person I would give them a 50 dollar tip. Anyways the red velvet would be a solid 8/10 because it doesn’t rlly taste like red velvet but more to a chocolate donut but it was still pretty fluffy and good so no hate. The mint hot chocolate though a 10/10. Anyways the cashier was a girl with dark girl and black glasses and she’s was very nice! As a cashier myself, I lowkey SUCK at customer service since I have a problem when it comes to my smile and stuff but this girl was very friendly and she seemed pretty cheerful to her customers! Alright it was so good that I decided to go back with my sister and she got a… I kinda forgot I think it was a croissant donut (idk how to spell but alright), and she ended up with a messy mouth ngl, she gave the donut a 8/10. The girl who served us was also pretty quick with it, I think her name was Monty? I didn’t really get a good look at her name tag but it’s wtv. But she was pretty nice but she was like LOCKED IN on her work. Anyways I appreciate her dedication to her job. First time doing a review btw, but I would definitely come back for that mint hot chocolate, I wished I had money to tip the employees ✌️“
Customers` Favorites
“Update 05/18/2023 - stellar service! I’m partially disabled. The app was being stupid and would not let me place my order, so I called inside. The lady at the counter took my order, came outside for my card, brought out my food. This is what I call service. Thank you for your personal touch. I APPRECIATE YOU!!!“
Customers` Favorites
“I love stopping by Dunkin' Donuts at 477 W Golf Rd! This location is open 24/7, which is perfect for my late-night cravings or early morning runs. The staff is consistently friendly and efficient, making every visit a breeze.
The coffee is always fresh and delicious—my go-to is the iced caramel latte, and it never disappoints! They have a great selection of donuts and snacks, too. I especially enjoy their Boston cream donuts—they're simply the best!
The atmosphere is cozy, and it’s a nice place to relax with a cup of coffee or grab a quick bite. Plus, the drive-thru service is super convenient when I’m on the go.
If you're in the area and looking for a reliable coffee shop with great service, I highly recommend Dunkin' Donuts! I’ll definitely keep coming back!“
Customers` Favorites
“This is an old school walk-in only Dunkin. The owner and staff are incredibly friendly and it is the most consistently well made coffee and donuts of all the dunkin in the immediate area. You can tell they care and work hard to make it a good experience.“
Customers` Favorites
“Great staff Monday through Friday. However, staff on Saturdays blows!!! Always opening late. I’m sitting here at the speaker as I type here. Says on this site that there open but I’ve been sitting here for nearly 10 mins with nothing. Get rid of the weekend staff!!!!!“
“I have visited this location a few times and have had amazing service. I decided to write a review and was very surprised by some of other people’s comments. My experiences here have been the best in a long time. The inside is clean and well organized and the staff works really hard to take care of all their customers. There is definitely a language barrier but with patience and kindness the service is unmatched. This will be my go-to location going forward.“
Customers` Favorites
“⭐️⭐️⭐️⭐️
I can’t say enough about how wonderful the customer service is at this Dunkin’! I’m not sure if the gentleman who is usually at the drive-thru window is the manager or the owner, but he is absolutely phenomenal. He goes above and beyond every time, and what means the most to me is how kind and patient he is with my dog, who can be reactive and protective. That level of kindness and understanding is rare to find these days, and it truly goes a long way. It’s not just about coffee here—it’s about community, and that’s exactly what he brings. Thank you for making every visit such a positive experience!“
Customers` Favorites
“The stuff here is good and the whole time i was there i noticed he is taking care of the customers all alone and was trying his best to make quick. Im giving the 5 star only for him.
The taste was good as it was customised and what i was expecting he made it exactly that way.“
Customers` Favorites
“I love this Dunkin Donuts!!! They have the best customer service and the crew there are so friendly and very efficient. My coffee is always tasting Super Delicious! Thank you Azucena, Joel and Hardik for the amazing service you give to us❤️ #LoveDD“
Customers` Favorites
“The store is managed by a couple of individuals who handle all aspects of the business, from taking orders to packaging and prepping the food.
Everything felt just right up until we ordered a pack of donuts. One of the employees began packing donuts in a haphazard manner, stacking multiple donuts into a single box, they could hardly fit into the box— quite clumsy and unhygienic!
With that said, the cappuccino we ordered was prepped sooner than we knew it and tasted great.
Overall, the facilities were clean, well-maintained, and organized.“
Customers` Favorites
“The soft-spoken woman who makes the cakes at this location is one of the kindest people I've encountered in a food service setting in my whole life. I cannot reconcile the negative reviews posted here with my experiences at all. This month, I spent $100 at this specific location on two separate custom orders (cakes, etc), and they did a *perfect* job. They will continue to get my business.“
“Clyde donuts is such an amazing company with a heart that reaches out not only in business but also to many in our communities! We at UPS are so proud to be United with our neighbor Clyde Donuts!“
Customers` Favorites
“Very friendly staff and friendly people that come to Dunkin“
Customers` Favorites
“The Dunkin’ on Northwest Hwy in Mount Prospect is always outstanding. The service is fast, the staff is friendly, and everything is consistently fresh. I usually stop by in the evening, and I’ve never been disappointed. The drive-thru runs smoothly, the team works efficiently, and nobody beats the coffee at this location. Excellent customer service every time.“
Customers` Favorites
“I don't generally expect five star service at a franchised coffee stop, but this is my regular Dunkin these days due to office proximity and they've really never fumbled once (in ways other locations will REGULARLY fumble). The consistency is dependable.“
Customers` Favorites
“Had to get my favorite coffee iced pumpkin coffee“
Customers` Favorites
Customers` Favorites
“After 3 minutes trying to ask if an ice coffee qualifies for the dunken run (coffee and sandwich) they said yes, but out of cinnamon. Ok, got a vanilla ice coffee and a sausage sandwich. They charge 7$ for the coffee, but conveniently forgot the sandwich? Then another 5$ for the sandwich. So instead of 8$ combo I got ripped off. Unacceptable.
Kid-friendliness: Don't bring kids here
Wheelchair accessibility: As long as you can open heavy doors while in your chair“
Customers` Favorites
“If I had a negative marking they deserve that. The employees do not know how to avail a deal from DD app. I was not able to use my promo deal and the employee had no idea about it. The company should train their workers to use the app before asking customers to download it. Failure of the training.“
Customers` Favorites
“Croissant 🥐 toasted with strawberry cream cheese yummy with coffee“
Customers` Favorites
“This is the ABSOLUTE BEST Dunkin I've ever been to. The staff is incredibly friendly, the coffee somehow tastes better than other Dunkin locations, and they always have a great selection of bakery. I work down the street and stop in every morning before going into the office, the whole staff knows my coffee so much so that they had it ready for me before I even walked in the door this morning! AMAZING!!“
Customers` Favorites
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“Great teas and doughnuts sunrise is my favorite !!“