Burger Restaurants near Troy

“This place is the best! The Texas Brisket is my favorite, but everything is great!“

“So we came in at 2pm. They took our order food came quickly. We told the girl behind the counter the tables were dirty she came out immediately with another person and both cleaned the entire place. Tables, floors, walls they cleaned everything. I made sure to pull the girl aside and tell her thank you for acting so quickly. Great food and people. The only BK we will go to and we live on the opposite side of Edwardsville where there are 2 other locations closer to me.“

“As with any mcdonalds, orders can be wrong, or food can be substandard. With my order, I ordered both nuggets and strips. The nuggets were fresh and of good quality (for mcdonalds), the strips were not. Overcooked, extra oily, dry chicken, and only flavor was of old fryer oil. When brought up to the cashier, he got the lead/supervisor/manager (someone with the power to handle the problem), and she was immediately apologizing and after replacing with the same items, or substituting. Because of this, I decided on substituting for another cheaper (by about 30 cents) item, and she got it out to me extremely quickly. Overall, for the things I their control, 10/10 service, just some quality issues from cooking.“

“Better than most highway fast food. It was served hot, fast and with a smile. If we hadn't been in a hurry, we would have stayed for a frozen treat as well. We will likely make this our new stop there rather than Arby's, who could learn a thing or two about food service from this DW.“

“My boys and I decided to eat here after their volleyball game last night. They were somewhat busy. The young man at the counter was so nice and professional despite some rude people. He even made conversation while we were waiting. Another lady behind the counter was nice enough to get part of our order that was ready out to us so my kids could eat while we waited for the rest. Despite how busy they were, they all maintained a smile and calm atmosphere. The wait time was definitely worth it and their patience was astonishing! Keep up the great work!“

“I can't say enough about this restaurant, and especially the manager, Jamie. I am traveling and placed an Uber Eats order with this restaurant. After a two hour debacle with Uber Eats, which ended in the driver stealing my food, and Uber Eats canceling my order, I finally called the restaurant to find out what actually happened. That's when I first talked to Jamie. She took the time to go listen to my story, and then go through everything that happened on their end. She even tried to contact Uber Eats, to find a way to fix the situation. She called me back several times, as she promised. While she wasn't able to help me get any satisfaction out of Uber Eats, she went above and beyond to make sure I was satisfied. I wish I found more people with her work ethic and desire to help, during my travels. Thanks Jamie!“

“The first time we ordered, we were disappointed with our food. However, they reached out right away, apologized, and gave us a discount for our next visit. We decided to try them again tonight, and everything was great. The food was cooked perfectly, the staff was nice, and my kids got to play a board game. If you had a less than stellar first experience with them, I would suggest giving them another try.“

“We had a party of 13 recently come in and had great service! The weather was great, the big window was open and a 2 man band playing! Our group had a great time!“

“northside can do no wrong. the signs remind me i need to shovel as much money to them as i can“

“I don't know her name, but the female manager is AWESOME!! She made sure to greet everyone as they entered. I talked to her for a bit because she was so helpful & personable that I had to tell her how she really made the experience. I was impressed with her leadership, as well as hospitality skills. I'll be going back.“