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“I haven't been to pop eyes in quite a while. But when I bit into the spicy chicken sandwich, it did not taste like the sandwich I had a couple of years ago here. The breading was just... weird? And no, I'm not a chik-fil-a fanatic. I couldn't finish the meal I spent almost $25 on, so I just went over to tacobell and got a $7 cravings box. I then only ate the burrito and half the cheesy gordita crunch. I think major fast food brands are just getting less tasty and way more expensive. I encourage everyone to just try local bar & grills for a quick bite. It's cheaper and tastes way better.
SUPPORT LOCAL SMALL BUSINESSES
Harvey Bros. Restoration
Brozinni Pizzeria
That Place Bar & Grill
Mumbai Grill
Main st. Grille“
“The best way to describe the new staff at this location is they have panache and it shows in the quality of food cooked to perfection and service. We ordered to go inside and were immediately greeted by the cashier. I deleted my past review from years ago as a result of the excellent service we received today. The lobby was spotless and condiments were fully stocked. This place has it going on! We'll definitely be back soon. Love That Chicken from Popeyes, and the red beans and rice are fire too! Don't forget the pickles!“
“The service at this location is terrible. I ordered thru the mobile app 12 piece chicken box only. Got there food was ready but was missing half the chicken in the box. Tried calling management and phone keep going to voicemail. Thank goodness for the app they process my refund immediately.“
“The young woman in the drive thru is very sweet, & make sure we have everything! along with the beautiful GM she had the best attitude & the person in the lobby made sure the lobby was clean and was sure to get all the orders out in a timely manner the chicken was crispy to a tea I think the cook deserves a raise also and the sandwiches that I had was delicious the whole first shift deserves a raise💯💯“
“I’ve been to this Popeyes twice in the same week and had a great experience both times, largely because of the excellent customer service.
On my first visit, I ordered ahead and our plans changed, so I decided to eat inside with my girls. The restaurant was clean, my order was ready on time, and everything was correct. Every item I needed was in the bag — no missing sauces, no forgotten apple pie, nothing. That alone impressed me, because something is usually forgotten at most places. We were able to sit down and eat with no issues.
On my second visit, I ordered inside and was helped by Amorie (or Amori — apologies if I’m spelling it wrong). She was friendly, patient, and very professional. I even watched another customer be rude to her, and she never changed her tone or attitude. She continued to help him and made sure he got what he needed. She was clearly working hard and making sure everyone was taken care of. My food was fresh and correct again, and she let me know my pie was still coming and personally brought it out to me. The restaurant was clean once again and comfortable for dining inside.
To be honest, past visits many years ago are what kept me from coming back to this location. The customer service back then was rude and made it feel like asking for your order to be correct was an inconvenience. This time was a completely different experience and feels like a fresh start. It actually made me want to come back again.
Amorie/Amori deserves recognition — 10/10 customer service. I don’t mind spending my money here if this is the level of service being provided. I wish there were more people like her in these establishments.“
“So I tried to order online like I always do but it wouldn’t allow me too, and with the storm I thought the store was closed, but since I traveled 20 minutes I decided to finish the remaining 7 minutes and they were indeed open. Coming in, the expeditor running the front cash register was extremely busy, but when she noticed me she spoke and told me she would be right with me. She finished her last ordered and took mine, helping me with my Popeyes app and coupon code. She listened to what I wanted and kept a positive attitude throughout the experience. She gathered my order quickly and respectfully told me to have a great day. This is by far one of the BEST experiences I’ve had in a long time. I generally get attitude, wrong orders, and long wait times anywhere I go which makes me not want to give these multi million/billion dollar companies more money. However, she made me feel like I was h the only one in the store and genuinely seemed happy to do her job! I hadn’t eaten all day so this was my breakfast, lunch, and dinner! I’ve worked fast food and as a server for years, and because of her I will be coming back. Pendelton pike although only 5 minutes from my house always has old food, a poor attitude, and leaves me angry every time. Not today! I only wish I had gotten her name because she deserves a promotion and a raise! Thank you so much for this experience, I genuinely appreciate it.“
“Threw my phone away on accident, realized hours later called the store, the manager Monte said the trash hasn’t been dumped yet…he went through the trash before I could even get there and found the phone… wonderful customer service thank you so much monte !!!!“
“When I arrived for my online order, there weren’t any legs available. The order was for my mother-in-law who has been sick lately and has cancer. When I explained how much she wanted it they got fresh chicken in without hesitation. Moments like this make my heart warm. Very grateful for their customer service!!“
“I placed an order through the app after I pulled into the parking lot, and I immediately went inside to wait on my order. After going inside, I was greeted in a friendly manner, and within 30 seconds, the man behind the counter was handing me my order! Super fast, friendly, and my food was hot, fresh, and delicious!
Parking: Ample parking.“