Popeyes Louisiana Kitchen in Indianapolis

“They're so on it 100% the young man and woman are not only on top of every single order but they legit move people thru the line so smoothly like it's 2nd nature. Give these workers a raise! At least 25% cus they r keeping ur establisment open! Look next door. Rallys is closed for a reason. Love Popeyes and not exaggerating at all... This one is it!“

“Popeyes is a go-to spot when you are craving that signature, authentic Louisiana-style crunch. I consistently find their fried chicken to be flavorful and juicy, and the breading has just the right amount of spice to make it stand out from the crowd. Their sides, particularly the Cajun fries and biscuits, are the perfect complement to the main event. It is a reliable, satisfying choice whenever you are in the mood for high-quality, comfort-focused fast food.“

“I rated this 1-Star 6 years ago. I'm standing here again, 6 Year's later, and they're still the worst Popeyes in the state. They don't have a single employee working here that is even capable being organized, staying on task, or giving a shit about providing any semblance of customer service.“

“I took my elderly neighbor with Alzheimer’s here to get some food, the cashier Jeffrey was very kind and patient with us as she ordered, their service was exceptional, they even gave me a free apple pie. I was very impressed with the service and the fresh food, Jeffrey is a gem!“

“Food was good as usual. Lashawn the cashier was excellent. Several customers, including one who order a 55 gallon drum of chicken was ahead of me. She busted her buns to get his order ready and to supply enough chicken for our little party of 3. She was busy, busy, busy, but handled the stress very well.

If you're the owner and reading this, she deserves a bonus!

Thanks, Lashawn!“

“I’ve been to this Popeyes twice in the same week and had a great experience both times, largely because of the excellent customer service.

On my first visit, I ordered ahead and our plans changed, so I decided to eat inside with my girls. The restaurant was clean, my order was ready on time, and everything was correct. Every item I needed was in the bag — no missing sauces, no forgotten apple pie, nothing. That alone impressed me, because something is usually forgotten at most places. We were able to sit down and eat with no issues.

On my second visit, I ordered inside and was helped by Amorie (or Amori — apologies if I’m spelling it wrong). She was friendly, patient, and very professional. I even watched another customer be rude to her, and she never changed her tone or attitude. She continued to help him and made sure he got what he needed. She was clearly working hard and making sure everyone was taken care of. My food was fresh and correct again, and she let me know my pie was still coming and personally brought it out to me. The restaurant was clean once again and comfortable for dining inside.

To be honest, past visits many years ago are what kept me from coming back to this location. The customer service back then was rude and made it feel like asking for your order to be correct was an inconvenience. This time was a completely different experience and feels like a fresh start. It actually made me want to come back again.

Amorie/Amori deserves recognition — 10/10 customer service. I don’t mind spending my money here if this is the level of service being provided. I wish there were more people like her in these establishments.“

“I don’t visit fast foods often and was very hesitant. We always seem to give bad reviews more so that good. However my visit tonight was very well. The manager on duty Ms Corean was very helpful, respectful and professional. My food was fresh and the chicken was spicy because some times it don’t be😂. Nevertheless I was very impressed by the manager on duty. Great job and I pray your employer recognizes this positive feedback.“

“It is your traditional Popeye's Chicken place. I love the chicken sandwiches!! I have only been in a few times, but every time I've been in the service has been phenomenal!!! I don't now the young lady that works that, but I love her positive demeanor!!“

“When I arrived for my online order, there weren’t any legs available. The order was for my mother-in-law who has been sick lately and has cancer. When I explained how much she wanted it they got fresh chicken in without hesitation. Moments like this make my heart warm. Very grateful for their customer service!!“