Fazoli's

$ • Italian, Fast Food, Pizza

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About Fazoli's

Fazoli's, a popular Italian restaurant, has received a mix of reviews from its customers. The staff is generally praised for being friendly, quick, and professional in handling orders. The food is described as tasty and fast, although not considered "mind-blowingly great." One reviewer has visited multiple Fazoli's locations across Indiana and found the food at this particular restaurant to be better than most. Customers appreciate that the breadsticks, which are often hard and dry at other locations, were soft and just like they used to be, and the restaurant also accommodates dietary restrictions without hesitation.

The management or "higher-ups" have faced criticism for their handling of the restaurant's signature breadsticks. Customers have reported that the unlimited breadsticks advertised on the menu are not always available, and they have been denied access to the breadsticks before their main meal is served. This policy change has been attributed to the management's apparent desire to avoid "wasting" resources on customers.

Despite these issues, the restaurant is described as clean and kid-friendly, with ample parking available. Recent reviews highlight excellent customer service, with staff members being friendly, helpful, and engaging in nice conversations, making the dining experience more enjoyable. Overall, Fazoli's offers a satisfactory dining experience, with a focus on fast, tasty Italian food, though the customer service and management policies may not always meet the expectations set by the restaurant's own marketing.

Menu

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Fazoli's Menu
Fazoli's Menu

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Fazoli's
Fazoli's
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Fazoli's Reviews

3.9
304 ratings
5
55%
4
11%
3
10%
2
6%
1
18%
Food
4.1
Atmosphere
3.8
Service
3.9

Share your opinion about Fazoli's

Y’all! Fazoli’s in Lafayette fixed us up!!
I won a Valentine’s dinner for 2.
We were allowed to choose whatever we wanted!
The Chicken Carbonara is to die for! How have I missed this on their menu?? The Salad, the NY Style cheesecake with strawberries and the hubby’s Triple Chocolate cheesecake, the breadsticks were hot and fresh! And the flowers and gifts y‘all! Our table was decorated so nice!!
Our food was hot and delicious! One of the managers, Michael,...read full review
The women working this evening were FANTASTIC!! Food was wonderful. I not only shared a meal with my spouse, after watching a movie we went back for a to go order!! Great service & so friendly!
Good food speedy service and great staff!

Read All Reviews(304)

Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 10:30AM - 10PM
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