“Picked up a couple items through mobile. My drink was filled a little over half way. I called to correct this mistake. Shelby was very accommodating and helpful with this issue!
Offered for me to come back and have it remade. Very pleased with their service every time!“
“Yesterday was my first time at Starbucks ever the girl at the window about 3:20p 11/4 with the cool white piercing by her eyes/nose was soooo patient and kind from the time I pulled up to the time I left she was such a sweetheart. I told with my sister that Starbucks customer service is better that chic fil a. Lol“
“Just had an amazing experience I had to brag about today. The barista Kylie I('m not sure if I'm spelling it right) is absolutely amazing!! Its red cup day which I know is a busy day for all Starbucks. I called another store to see if they had any cups left and was told yes it would be with my pickup order to find out they gave away my cups before I got there. I was a little upset because literally was told 5 min before they had mine put aside. I'm not a mean person and just said ok I'll try another one and tried this location at Douglas and Main. I called and talked to Kylie and she made sure ingot my cup. She is absolutely amazing. I know it's just a cup but her customer service and kindness is exactly what you would want in a person ❤️“
“Miss Trina was very friendly and helpful. She taught me how to order some of the newer drinks on the menu ☕ using modern Starbucks-ese. It's a whole different linguistic register from how we used to order them when I worked at Starbucks in South Florida back in the 90s 🌴🥥🌊🍊 and when we opened the first Starbucks in Spain in the early 2000s at Atocha-Renfe 🇪🇸. Miss Trina and I also had a great conversation about the new Samsung Galaxy Z-Fold 3 🤳. Miss Beau was also great -- she made sure I had a carrier and some green spill guards for each of the drinks. And Miss Nuha was exceptionally kind and helpful, and she made some award-worthy coffee drinks for us. ¡Alucinante 💫! She even upgraded one of my drinks from a grande to a venti when it took slightly longer than usual to make. I was highly impressed with how quickly these ladies worked to make so many customers happy 🪽. If Starbucks still does Snapshots, this would be 5-star legendary service ⭐. I look forward to coming back and ordering more.“