Starbucks in Mishawaka

“Miss Trina was very friendly and helpful. She taught me how to order some of the newer drinks on the menu ☕ using modern Starbucks-ese. It's a whole different linguistic register from how we used to order them when I worked at Starbucks in South Florida back in the 90s 🌴🥥🌊🍊 and when we opened the first Starbucks in Spain in the early 2000s at Atocha-Renfe 🇪🇸. Miss Trina and I also had a great conversation about the new Samsung Galaxy Z-Fold 3 🤳. Miss Beau was also great -- she made sure I had a carrier and some green spill guards for each of the drinks. And Miss Nuha was exceptionally kind and helpful, and she made some award-worthy coffee drinks for us. ¡Alucinante 💫! She even upgraded one of my drinks from a grande to a venti when it took slightly longer than usual to make. I was highly impressed with how quickly these ladies worked to make so many customers happy 🪽. If Starbucks still does Snapshots, this would be 5-star legendary service ⭐. I look forward to coming back and ordering more.“

“An employee deliberately made my drink with extra ice when i asked for light ice, i got it remade but i could lowkey taste the hate. I’m not upset anymore but it was a little annoying considering the employee did choose to put an ungodly amount of ice in my drink. Other employees were wonderful and very nice. I understand working at starbucks is a struggle when people are being rude, but I was extremely kind through the whole ordering process.“

“Yesterday was my first time at Starbucks ever the girl at the window about 3:20p 11/4 with the cool white piercing by her eyes/nose was soooo patient and kind from the time I pulled up to the time I left she was such a sweetheart. I told with my sister that Starbucks customer service is better that chic fil a. Lol“

“I meant to post this during the holidays and I completely forgot until now. I went in one evening on a Saturday and it was 9:29. I had no idea that they closed at 9:30, I was trying to pick up hot chocolate before going to look at Christmas lights. Anyhow, I walked in and asked what time they closed and Eliana told me they close at 9:30. I looked at my watch with complete horror being “that customer.” I told Elaina I would leave and I was so apologetic having worked in customer service myself, but I just wanted to mention how kind she was. She smiled, she was gracious and she treated me like any other customer regardless of the time. I was so grateful that I was able to go look at Christmas lights and not freeze! My hot chocolate was made perfect and she even asked me if I wanted a little mocha drizzle added on top instead of rushing to make my drinks and get me out the door. Instead of being rude or irritable towards me, she was professional, she was kind, she was helpful. She went the extra mile. I was so very appreciative. Thank you.“