Starbucks in Mishawaka

“An employee deliberately made my drink with extra ice when i asked for light ice, i got it remade but i could lowkey taste the hate. I’m not upset anymore but it was a little annoying considering the employee did choose to put an ungodly amount of ice in my drink. Other employees were wonderful and very nice. I understand working at starbucks is a struggle when people are being rude, but I was extremely kind through the whole ordering process.“

“Sooo yes everyone loves Starbucks, as do I. Was just a bit disappointed as well as injured! My tea did not come with a collar around it so burnt my hands to even hold. They decided to use 2 cups thinking it would help I think. However, with 2 cups the lid wasn't on securely it popped off and spilled all over my lap and hand burning me. I still love Starbucks but with the price please work on the service:)“

“Yesterday was my first time at Starbucks ever the girl at the window about 3:20p 11/4 with the cool white piercing by her eyes/nose was soooo patient and kind from the time I pulled up to the time I left she was such a sweetheart. I told with my sister that Starbucks customer service is better that chic fil a. Lol“

“I meant to post this during the holidays and I completely forgot until now. I went in one evening on a Saturday and it was 9:29. I had no idea that they closed at 9:30, I was trying to pick up hot chocolate before going to look at Christmas lights. Anyhow, I walked in and asked what time they closed and Eliana told me they close at 9:30. I looked at my watch with complete horror being “that customer.” I told Elaina I would leave and I was so apologetic having worked in customer service myself, but I just wanted to mention how kind she was. She smiled, she was gracious and she treated me like any other customer regardless of the time. I was so grateful that I was able to go look at Christmas lights and not freeze! My hot chocolate was made perfect and she even asked me if I wanted a little mocha drizzle added on top instead of rushing to make my drinks and get me out the door. Instead of being rude or irritable towards me, she was professional, she was kind, she was helpful. She went the extra mile. I was so very appreciative. Thank you.“