Chick-fil-A in New Albany

“Wow. Just wow. We stopped here a little while ago and the experience was so stellar that I had to write about it right away.

I placed our order on the mobile app. We were just driving through the area on a road trip. First off, getting to this location was a breeze. Just off of 265 and a light makes it easy to turn onto the street that takes you to the restaurant. It was also just as easy to get out. Hurrah.

The drive thru line was to the right of the parking lot and was separate from the parking lot. Another bonus. Super easy to park in the large parking lot.

We went in and went to the restrooms. They were clean and stocked. When we walked out our order was ready for pick up in the designated pick up area. In spite of never interacting with an employee, this will go down as one of my best Chick-fil-a experiences ever. Being on a road trip, we were ready to stop, use the restroom, and get our food quickly and get back on the road again. They exceeded my expectations in making that happen.

My husband had a nugget meal and I had a market salad with grilled nuggets. My salad was delicious. The portion size was large, there were lots of fresh fruit pieces on it and the nuggets were grilled perfectly. Delicious.

I can’t give enough kudos to this location for how well they did today. Thank you.“

“Very slow service today. An unusual sight at other Chick-fil-A restaurants, but i actually seen some employees behind the counter just standing around. However, the food was a good as usual. The restaurant was a clean a always and the employees that we interacted with were nice and polite.“