Steak ’n Shake
$ • Burgers, Fast Food
Hours:
1251 Strongbow Center Dr, Valparaiso
(219) 465-4014
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
Steak 'n Shake offers a unique dining experience with self-serve kiosks for ordering, eliminating the need for servers. While the food is great, including the chili mac, some customers have found the kiosks to be not very user-friendly and the menu options limited. The dining area has received criticism for its cleanliness, with dirty floors, unbalanced tables, and dirty table bases. However, the drive-through option is a better choice, offering a more extensive menu and a cleaner environment. Customers have reported friendly staff, with one mentioning a helpful employee who brought food out to a car full of kids, making their day better. Others have praised the quality of food, noting that they finally received a hamburger that looked like the advertised one, served hot with fresh onions and lettuce. The atmosphere inside features bright, eclectic vibes similar to a classic American diner, with fast and friendly service. The shakes are a popular menu item, well mixed, with many flavors available. The jalapeno crunch burger is also tasty, and everything generally goes down easy. Some customers wish there were more dairy-free and low-sugar options. While some avoid most of the food due to dietary standards, many find it to be a good place to spend money for fast food, alongside places like Slim Chickens and Panda. The app and online order setup is praised as smart and quick, making ordering easier than dining in.