Chipotle Mexican Grill in Overland Park

“I’ve seen some other reviews for this location and always had by far the best experience here. Cesar the manager helped me out big time with a last minute catering and I come here for lunch often. They’re always the fastest and MORE than happy to add on if you don’t feel like your potion was enough. I have never had an issue getting great service here. Thanks for the greats service every time and shout out Cesar if he’s still managing.“

“I want to give a shoutout to Brandon and the entire night crew.

I stopped in to grab my kid dinner before his practice, and while we were waiting in line, a customer was holding up the entire line, insisting he had ordered a meal earlier but couldn't provide any proof. Brandon, who I believe was the night manager, and the rest of the team handled the situation with incredible professionalism, patience, and respect. They stayed calm, followed company policy, and never let the interaction turn into a scene, despite being put in a very difficult position.

I was so impressed with how they handled the situation that I stepped in and paid for the customer's meal just to help move things along. Brandon and the crew represented Chipotle exceptionally well, and their professionalism didn't go unnoticed.

Great job to Brandon and the entire team—keep up the outstanding work!“

“The girl with the pink hair on the salsa line was great. She noticed a discrepancy with my order and immediately took action and corrected it with professionalism and she didn’t skip a beat with assisting the next guest. Wonderful experience.“

“Servers are courteous, food is delivered promptly and delicious and the restaurant exceptionally clean. In addition, the staff is
very patient with energetic children!

Kid-friendliness: I have three very active grandchildren and each time we have dined at chipotle, the employees have been very patient. In addition, the set up of the restaurant….utensils, drinks and tables makes it easy for managing children!“

“Update: 9/20/25- gave this location another opportunity and it was great! Tried it again today, man I’m impressed. It’s been so long since I’ve had good Chipotle! I hope they can keep it up!

I’ve given this location far too much business. The food continues to be subpar. The portion size, freshness, and cleanliness is poor. Rice was 90% uncooked, guacamole brown, and chips are less than fresh.“