Popeyes Louisiana Kitchen in Louisville

“Came in for a quick lunch, the girl that was managing, Trinity. She was the BEST! Very polite and tentative.. Made sure everything was exactly how I liked it… It’s hard to find people like that these days…times are tough right now so to have someone that was going above and beyond really was the icing on the cake! Will definitely visit this location again. ☺“

“Everyone knows that this location is a hit n miss on how service is done . Honey I was so happy with my visit this last time. Food was fresh ( they even let us know how long we were going to wait) the two ladies in the front had a great attitude they were nice enough to give the kids a drink while we waited. So here is my BUT I was not happy that my rice n beans were more beans then rice because they chose to do it wrong.“

“Went to the new location neat Westport Rd on Monday. It's a very modernized location (you order at a kiosk instead of the counter) so not great if you prefer to be waited on. The kiosks are a little hidden. Had to have an employee tell me where they were. Walked right past them. The employees are all in the food prep area and it's hard to get someone to help you. There needs to be a call bell or something. There is inside seating but not a whole lot and most of the tables were dirty. Someone needs to pay more attention to the dining room. The food was good. The employees were nice. I ordered a to go order and got my order FAST.“

“Cashier was really nice, took my order and got everything correct. I picked up my order and the lady that gave it to me was nice as well. She asked if I needed anything else and told me to have a great day. The dining area was clean, bathrooms were clean and counter was clean. Everyone was dressed appropriately and had a great attitude. I will be coming back thanks to the great workers.“

“Dropped a huge order on them at 12:30pm right in the middle of lunch rush. They got the order together in record time and didn’t it with a smile and communicated with me as they were putting the order together. Top-notch team, top-notch people and excellent food. And the order was absolutely correct right down to each in every sauce packet.
Can’t say enough about the team they worked super efficiently together! Thanks!“

“The food is great. The red beans and rice are good, but they’re a little spicy from my touch as that’s the first time I’ve had them. Actually, it’s been a long time since I’ve been to Popeyes.

Let the atmosphere blank because I did not go inside to see what the atmosphere was like. But the lady at the drive-through was very nice.

I ordered my food on the app and then went through the drive-through to pick it up, but they were very slow. I don’t know what the deal was, but it’s like they were taking an order to get the order out to take another order to get the order out. I would think you could at least take two or three orders at a time.

But again, the food is great and I would go back. I think I would just go through the counter instead of the drive-through. I don’t know if it would be any better but anyway.“

“Before coming to this location I didn’t even think Popeyes was good, I’m convinced this is the only Popeyes in Louisville that knows how to fry chicken. Every time I get food here it’s always a 10/10 and the sweet tea is good too. Despite the fact that all the times i’ve been at this location there’s been long lines, moody customers and they’ve ran out of food items, I’ve still been met with fantastic service.“

“Friday 26 around ten thirty I stopped by Popeyes drive thru and ordered a eight piece chicken only. As I started driving to the window to pay and receive my eight piece I heard $26 and some change. I was thinking did I hear her right she understand what I said and when she finally answered the window cuz I was sitting here for a little while she repeated $26 and some change I try to clarify I said is that for eight pieces of chicken she said yes I asked when that happened and he's just shrugged and I said I can't do that I left.“