Starbucks

Name: Starbucks
Address: 600 Terminal Dr, Louisville, Kentucky, 40209, US
Telephone: (502) 975-7987
Price range: $
Rating: 1.4

$ • Coffee Shops

Hours:
600 Terminal Dr, Louisville
(502) 975-7987

About Starbucks

Starbucks, located in the airport, is a convenient spot to grab a cup of coffee. The team works efficiently to fulfill call-in orders and has created an expedited line for simple coffee orders. With the Starbucks app, customers can bypass the line and quickly receive their orders, such as coffee and hot danish, in around 7 minutes. The staff is polite and efficient, making it a decent spot to get a quick coffee.

The staff is described as amazing, with a kind and polite gentleman who helped a customer despite the busy circumstances. The drive-thru line moves quickly, and orders are always correct. However, the location can get very busy, especially in the mornings, and customers have reported long wait times to receive their orders, even when ordered through the mobile app. Management is encouraged to consider hiring more dedicated customer-service-oriented baristas to improve the overall customer experience.