Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a generally positive dining experience, featuring friendly and team-oriented employees. The restaurant is clean and enjoyable, with a welcoming atmosphere that some locations lack. Many customers find the food to taste fresh, and appreciate details like the guacamole not browning. However, there are areas for improvement, particularly in cleanliness, as some tables have not been cleaned, and trash has been observed on the floor.

While many have had good experiences, there are concerns about staff attention. Some customers have noted that managers may prioritize paperwork and online orders over in-store customers, leading to delays. For instance, one customer expressed disappointment after waiting an extra 20 minutes for an online order that was marked ready for pickup. Despite mixed feelings about service, many appreciate the delicious food and reasonable prices, although some feel that costs can be high for two people. Overall, Chipotle remains a popular choice for fresh and well-seasoned meals, especially favorites like brisket.

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill
Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews

2.7
297 ratings
5
26%
4
7%
3
10%
2
11%
1
46%
Food
3.4
Atmosphere
3.0
Service
2.9

Share your opinion about Chipotle Mexican Grill

I definitely won't be back. Dining room was dirty. Rain water was coming into the building. Seems like it was slow dripping near the ordering line too. Food was ok. Then the prices had the nerve to be higher than the ones in Texas. Not by much but still.
So the line we stood in for about 30 maybe 40 minutes because they need to hire more workers they only had one worker for everything which resulted into the line been almost out the door in which caused the only person that's taking orders/working the register at the same time I felt he was been over worked to the point he couldn't keep station cleaned and I was a little disappointed and upset because do go from city to city reviewing food locations and give my honest opinion...read full review
The food at this Chipotle is usually really good, but the customer service is consistently disappointing. The employees are often rude, unfriendly, and make you feel like you're inconveniencing them just by placing an order. Great food can only make up for so much. I hope management works on improving the customer service because it definitely needs attention.

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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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