Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
3435 Nelson Rd, Lake Charles
(337) 479-8007
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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Ordered food through Door dash and didn’t receive any utensils or condiments Two days in a Row!! Called Door dash and they apologized but again the Driver isn’t allowed to OPEN my order or any orders which falls on the Chick Fil A employees for not completing the orders correctly I called in Spoke to Manager in charge Named Taylor and all she did was blame it on Door dash which is unacceptable cause they are the ones that bag up the orders yet BLAME door dash for wrong orders.....read full review
The employees that present the order need to learn general etiquette. The employees at this location have zero customer service skills. I pulled up to the window and the outside worker continued to stand with his back towards me carrying on a personal conversation with the girl inside at the window. When my food was bagged I went to reach out for it thinking it was about to be handed to me. I was rudely told “do you need something” by the girl at the window. I told her yes,...read full review
The drive Thur isn’t fast anymore. Quality of the chicken was been downgraded.
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
Chick-fil-A is known for its great service and tasty food. Management finds innovative ways to keep the drive-thru moving quickly, such as bringing food to customers' vehicles while they are still in line. The staff is friendly and the restaurant is wheelchair accessible with ramps, doors, and plenty of parking. There is a clean play area for kids, making it a good choice for families. Customers have enjoyed their meals, noting that the food arrives quickly and is of good quality. One concern mentioned is that the play area's exit leads straight to the parking lot, which could be unsafe for children. During busy hours, there may be long wait times in the drive-thru, with some customers waiting nearly 45-50 minutes for their food, but the food is still reported to be good. Overall, many customers support this location and plan to visit again, appreciating the friendly staff and convenience.