Starbucks in Allston

“I love that this is one of the few remaining Starbucks in Boston with the true coffee shop vibes like they used to have, even one of the last in the US! Lots of people drinking out of real mugs, getting coffee & tea refills, lounging, and listening to the great playlist. It’s really nostalgic and well-maintained. And my drink is always made well here.

I go out of my way to go to this Starbucks for all the reasons. But finally decided to write a review bc today the manager (i believe?) was just kicking butt and hustling but also bantering with all the other baristas. She was so lovely and contributing to the great atmosphere at this location!“

“I come 2-3x a week and generally have a good experience except when this employee is on desk (didn't catch her name tag but has dark hair, working on June 4 @ 9:30 AM).

Twice now (in May & June), she's refused to make Lavender Matcha, saying the store didn't have it. But everytime I come, everyone else has always been able to. I know it's a seasonal drink, but she could've offered regular matcha or something else.

The main issue is the unprofessionalism. She rolled her eyes and scoffed at me when she replied. The tone and attitude were combative and rude. Someone needs to retrain her and hold her accountable.

First time? No problem, bad day probably.

Second time? It's a pattern and it's worse this time. It needs to be addressed.“