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“The team at the Starbucks on Elliott Street, Beverly are amazing. Everyday I am served with a smile and friendly words! Victoria, Jay, and the team never disappoint. Such amazing customer service, and over all GREAT service. The whole team is greatly appreciated.“
“Probably one of the more stale atmosphere Starbucks I've been to. The orders are easily corrected which is nice but there is absolutely no recognition from staff when thanking any team members when picking up my mobile order. And there seems to be a habit of allowing food orders to go through on the app only to be informed at pick-up time that the item is not available.
Parking: Would it hurt the staff to not look like they absolutely hate to be at work? There's one barista and she wears a movie mask usually and you can see the unhappiness through the mask it radiates that hard.“