Dunkin' Donuts in Chelsea

“We came to this location after having a horrible experience at the one across the street. We were greeted with a kind employee who was quick to remake us drinks we wanted (we were rushed and they didn’t have my husband’s original order at the previous location). We encourage you to go here instead of the one across the street!“

“Ran over to this DD while awaiting the hotel shuttle to return to the airport.Service was expedient. The line moved rapidly thanks to efficient service. I had a cup of Original and a Boston Kreme donut. All was well.I highly recommend this Dunkin when in the Chelsea area!“

“Excellent, friendly staff. Always quick service, even when it's a bit busy. Truly a great place to sit and chill for a min, or grab-and-go if you need.

Parking: Only a few spots (next to Ciao), but there's usually always a couple of open spots. Most people walk here.
There's also some metered parking a minute or two down the street by the park, or free residential parking by Chestnut x Williams St. intersection.“

“This Dunkin donuts has one of the best Dunkin atmospheres in Boston. Recently, many Boston Dunkin locations have become stale, boring, lifeless locations by removing seating, prioritizing drive-thru service over lobby service., etc- but walk into this location any day to receive friendly greetings in multiple languages and a lobby that is clean and full of energy and life.

I don't come here very often but somehow my drink order was even memorized. Top marks to this team.“

“This is an elite Dunks. Mobile orders are always ready on time. No watered down iced tea here - super dark + strong brews every time! Their sandwiches are HOT, melty, fresh, and even their everything bagels are amazing (some Dunks everything bagels can't really be called that when they barely have toppings on them). Hash browns hot, crispy, not soggy, not burnt. Just absolutely perfect. I only regret not coming here regularly sooner. BEST DUNKS!!!!!!!“

“I track down the Dunkin' Hot Chocolet in every city I visit, I love it, it makes the perfect complement to watch the snow fall from the Cristal window, whether buying and taking, enjoying it right there from one of their always welcoming establishments or better yet, ordering from home, that hot chocolate from Donkin' "Warm up your winter."“

“I had a great experience at Dunkin’ Donuts, thanks to Redwana! She was friendly, fast, and made sure my order was just right, I told her to add 2 more caramel swirls after making in my coffee & she did. Even during a busy rush, she remained patient and professional, handling everything with a smile. It’s always a pleasure to be greeted by someone so kind and efficient. Great customer service makes all the difference—thank you, Redwana! I’ll definitely be coming back.“

“They offers budget-friendly options with flavors that satisfy, making it a decent choice for the price. While the overall taste may not be the absolute best, it's a good value. I've only encountered one order mistake, but they generally have reliable service.

Parking: This is more of a drive-thru location situated on a truck route but they do offer a small parking lot in the back where you can you can fit probably 8 to 10 cars. Every time I go through the drive-thru I only notice about two or three cars there at a time

Kid-friendliness: Decent array of colorful and diverse flavored donuts and drinks suitable for children.

Wheelchair accessibility: There is a handicap accessible ramp through the front door of the building“