Fast Food Restaurants near Greenfield

“Good but should of mentioned the garlic sauce was spicy. It has caused issues and I am reporting it.
Sometimes food is messed up but barely anymore it was more when the oil was different for the fries at this location all the way to West Springfields location on Riverdale Road. Since corrected, things have been great!!!!“

“I write this review mostly to illustrate a potentially bad situation that was made right by the staff. I had ordered a 12-inch sub online late this afternoon, and when I arrived to pick it up, it was only a 6-inch sub. However, upon pointing this out to the friendly woman at the counter, she apologized promptly and noted the confusion on the way the order may have been interpreted from the receipt. She then offered to make me a second 6-inch sub to rectify the situation and did so promptly. As I told her, I wasn't trying to give her a hard time, and she was doing exactly the right thing given the circumstances. I rate a mistake that is promptly fixed as the highest form of customer service. Hence, this is mostly a review to say that at least at this location, there is at least one person who deserves praise.“

“I am in a wheelchair and non-verbal and had to have help just to get the doors open to get inside. I had to use my phone/my communication cards to communicate with the person taking my order. The person didn't know that there was a picture and a brail menu for people to use. I think that there should be some form of a button for the outside door for handicap people, and that the picture and brail menu was accessible to everyone and that people didn't have to ask for it, especially since some of us out there just want to be treated like normal humans even if we can't walk or talk. Placing a self service kiosk to place orders for us handicap people would probably benefit us too. I know that the person taking my order was trying his best and didn't know of the two menus, so I think he did a good job on working with me and accommodating my communication needs.
I know that its going to take time for everywhere to be fully handicap accessible, and that places are trying the best they can.
I'd definitely go back to get food again, I just have be a little bit more prepared next time.“

“Federal street Subway! Site of the first Kentucky Fried Chicken in Greenfield! What can you say about Subway? First they make all there rolls fresh at each location. They offer combo meals! They have good subs at fair prices! Service is pretty good! Prices and specials could be better!Updated 5/28/24 New menu offered! Prices are higher of course!“

“Amazing experience 40 minutes after ordering at the drive thru I was invited inside by the kind, caring staff. They took my order 3 more times which made me feel special and taken care of. As I watched “Karens” complaining left and right about waiting almost 20 minutes I began to reflect upon my pointless existence. Where did my new found patience come from? Had I crossed the point of insanity? Gen Z Americans in tears, happy meals gone wrong, and the staff at McD’s chuggin’ along like a well oiled machine, practicing damage control. I thought of the things I had to do today, places I needed to be and I was greeted for a 4th time and to the staff’s astonishment 49 minutes later I was still there, present, believing, waiting and lovin’ it. Eventually a bag with nothing close to what I ordered was handed to me and served with an apology. The smile on my face, tears of a sad clown. I aggressively drove to Wendy’s where I told the drive thru personnel that I would never cheat on them again. Goodbye McDonald’s on Mohawk trail, it’s not you, it’s me. I’ll remember this day whenever I drive by. I love you always and forever.
Your friend,
Alex S.“

“Beautiful setting and great sundaes“

“The people here are so nice, I placed an order online for a sandwich and revived a call a few min later very apologetically informing me they were out of the stuff for my sandwich and I ended up getting a different one but they were so nice and kind that they even gave me an extra cookie with my meal because they felt bad, they really do value customer service here I couldn’t be happier“

“I eat often at Subway. Today's experience was very good. There was a line and everyone maintained social distance. The staff took my order very well, memorizing the veggies I requested while my sub was being toasted. I was able to use a gift card AND get points. Tables were clean.“

“We placed our orders almost immediately and the gentleman got right to work on them. Made them well and they were quite tasty.Only bummer is they have 3 tables and it's in the middle of a gas station. (Although the station itself is nice as well.)

Parking: It's a big gas station with plenty of parking.

Wheelchair accessibility: They have quite a bit of handicapped parking right in front and is wheelchair accessible.“