Customers` Favorites
Customers` Favorites
“This turned out to be a very pleasant McDonald's — it was quite clean, and what made it especially enjoyable were the very polite and friendly staff. They served the food quickly, offered kind words, and even apologized for a slight delay, even though they had actually fulfilled the order pretty fast. I'm not afraid to say it — this is the first decent McDonald's I've come across in our area. Keep it up!“
Customers` Favorites
“I don't work here, but this place is great! Food always amazing, staff is great! I love to write open honest reviews about places!
No complaints, no issues, and if you've ever had one here just say something! They bend over backwards to make you very happy.“
Customers` Favorites
“Yes the burger and Cajun fries were good, but it was the milkshake that made my day. I took advantage of their mix-ins to get a very creative milkshake, and was impressed by the quality of the mixing: despite the solid stuff added, I was able to drink the whole delicious thing through a straw without leaving anything stuck at the bottom (picture for proof).“
Customers` Favorites
“Order through the drive-thru and realized afterward that they forgot my curly fries. I called them to let them know and they said to come back anytime and thye'll give them to me and they were sorry. When I returned later that night I got the fries back and an entire meal. First class service. Highly recommended.“
Customers` Favorites
“Excellent food! I look forward to Eating there again !“
Customers` Favorites
“New five guys in Chicopee is a fun place for great burgers“
Customers` Favorites
“Great food and great service 👌“
Customers` Favorites
“Always a great burger and fries, chocolate milkshake is the bomb . 👍“
Customers` Favorites
“Great ice cream! always fast & amazing service love how close it is to me! also the prices are 🎉👍🫶“
Customers` Favorites
“We stopped by to try the food here, first time we ordered and waited only a few minutes, great service, friendly we met the owner Prince, what a great business owner, very impressive, we also met his sister, it’s also a store inside you can grab a quick soda or even get a scratch timer while you wait, the food came out and it was the best checking we have had in the past 5 years! Better than any take out place. I will be back, 10 out of 10! Great job cooking and great job with customers! You should try it if you’re in the area (my nephews birthday is tomorrow April 15th, he wanted chicfilla but I boroughs him here) best decision ever! This is fresh food!“
Customers` Favorites
“We order your Whopper with cheese, the best! Also order the Original Chicken Sandwich, problem is it’s thrown together poorly. A lame pice of lettuce, doesn’t even cover the chicken, mayo spread weakly. This happens ALL THE TIME. Please fix issue!“
Customers` Favorites
“My favorite pizza place!“
Customers` Favorites
“⭐⭐⭐⭐⭐ Always fresh, delicious, and clean!
The food here is always fresh, and their chicken is exceptionally crispy and packed with flavor! On top of that, the customer service is wonderful. I really appreciate how clean they keep everything—they always wear gloves while preparing food. Highly recommend! 👍🏾“
Customers` Favorites
“I love the gentleman that works in the morning, if I recall correctly his name is John :) he’s so sweet & kind. I have no idea how someone can provide such extraordinary customer service so early in the morning. I hope he has the best day ever & receives the recognition he deserves!“
Customers` Favorites
“I work in transportation and travel all over New England and eat at many Subway restaurants. This restaurant was by far, the cleanest I have visited. The ingredients were fresh and service was with a smile. I will be sure to stop by again when I am in the neighborhood.“
Customers` Favorites
“We come here often but today , a Saturday during lunch rush, the manager, working by herself, with a line out the door, kept her poise and treated every customer with politeness and patience, greeted every customer who walked in the door with a friendly smile and hello. This young lady is the epitome of professionalism and great work ethic. The owner Kim McCarthy is lucky to have her and hope she appreciates this extremely hard working woman. Outstanding job.“
Customers` Favorites
“The atmosphere and staff were lacking . The tv was off and there was no music. Only one staff person and she had no personality, didn’t even acknowledge the customers as the waited in line. Food was still excellent“
Customers` Favorites
“Randy be doing his thang on them sandwiches, controlling the environment, crowd control, and supporting directing and assisting his fellow coworkers to get the sandwichs done in a timely manner. I watched him go through 20 people and push sandwiches as fast as he can. He definitely needs to raise or to be some type of supervisor shout out to Randy.“
Customers` Favorites
“I always have a really great experience at Burger King! The food is always fresh, hot, and delicious, the service is always friendly and welcoming. Everyone is always helpful and my order is made quickly and correctly. You can tell the team puts effort into making customers feel taken care of. This is my favorite Burger King“
Customers` Favorites
“I want to give a massive, well-deserved shout-out to Sara Gauthier at the West Springfield location. Having worked in the hospitality industry for a long time myself, I know exactly how demanding frontline service jobs are, and Sara’s overall demeanor was absolutely outstanding. I believe we should reward the positive instead of dwelling on the negative, which is why I’m writing this review. When I needed assistance with my order, she was incredibly accommodating, kind, and resolved it instantly with a great attitude. I also watched her gracefully de-escalate a customer issue that could have easily become difficult. While the manager on duty was less than polite over a minor request and walked away, Sara remained completely patient, polite, and highly professional, keeping her focus entirely on taking care of the guest. In my experience, although I do not frequent fast food establishments regularly, it is rare to see their employees who are this attentive, poised, and genuinely concerned for the customer experience. Sara stood out in the best way possible, and corporate and franchise leadership need to recognize her for her exceptional service and leadership potential. She is an absolute asset to this team! Sometimes the simplest positive action or communication can change the entire outlook of someone’s day. We all need to remember that.“
Customers` Favorites
“The people who work at the Subway Restaurant on Saint James boulevard in Springfield, MA we're bomb! Friendly and professional. Helpful and made me and my family feel welcome. They are also open late which is super convenient because I have had at least 3 incidents at the Subway on Sumner Ave in Forest Park, Springfield; Where I get there 5-6min before they are supposed to close and yet their door is already locked and the employee won't even look up... Smh so not only is it already locked up but the sign in the window still says open and right there printed on the glass door are the hours of operation but the person inside won't even look up and indicate that they are closed because they know they are wrong for doing that to people! This happens alot at this location it's so unprofessional. I'm all set with them I won't return...“
“Great people they remember what you want from the second time they see you ,I never complained about my food cuz they make it like they mean it,and really great no mess or nothing from all the subways those girls that work there are great and friendly,thank you sub way girl's for making my subs like on tv“
Customers` Favorites
“I really enjoyed my experience at the Subway Restaurant in Holyoke, MA yesterday. The ingredients were really fresh, and the restaurant was very clean. The prices were very reasonable, too. I think the last the location is very convenient since it's located in the former Kmart Plaza strip mall.
Parking: There is plenty of parking in the lot right outside of the restaurant.“
Customers` Favorites
“I’ve only been here for breakfast. The woman who delivers to my table is quick, efficient, and friendly. 🍳🥞🧇☕️I never caught her name - a kind, gentle Hispanic woman who would always deliver my tray at the far corner. Please consider giving her an extra tip, and to corporate, a raise, because this is what service truly looks like.
Note: My rating reflects the breakfast times.
It’s peaceful, freshly cleaned in the morning. 🧼🧹 There are some characters as usual but it’s a clean location with clean restrooms. 🚻
During other hours, I can’t say this is the best place to be… but it’s one of the better McD’s in the area compared to others downtown!“
Customers` Favorites
“Went to the jersey Mike's in Hadley, Amy was very helpful and nice. I've been going to jersey Mike's for years. Love the consistency and friendliness of the staff.
You all should open one in greenfield MA.“
“The shorty who made my sandwich gave me some great service, she did everything exactly as I asked so I was in and out of there. She also gave me a smile and told me to have a great day after I paid.. Now thats what I call 5 star service. The sandwich was delicious, I'm super full ðŸ˜ðŸ™‹ðŸ˜–😜😀“
Customers` Favorites
Customers` Favorites
“Love the Regylar Combi steak & cheese“
“I wanted to come and write a review because this was the best experience I have had at a Subway in a long time. I didn’t catch his name but a gentleman with tattoos helped me out and was quick, extremely nice and when I went outside to eat, he brought me a glass of ice water! What a guy- thanks for the conversation and great sandwich.“
Customers` Favorites
“good place. lots of beer.“
Customers` Favorites
“I don’t do delivery here because they use Doordash for delivery services. But when I do pick up it’s pretty safe. They re-made my pizza fresh the other day because they gave me the wrong order. Only took an extra 15 minutes and it was perfect. It’s a good amount of food for the price and the toppings are always consistent.“
“It's a very clean fast food place . Everything they do is on point from washing hand putting gloves on and starting our sandwiches with fresh and clean lettuces & tomatoes . Omg the cookies are delicious . Not all subways are the same. But this one here from coworkers to the food are great. ?%“
“YUM yum yum yum yum yum yum“
Customers` Favorites
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“I have lived in Easthampton for 17 long years and have watched this town grow from a small town to a vibrant community filled with diversity, art and our proud rich culture. While I haven’t ate Burger King prior to the covid era i remember the atmosphere of the restaurant being a colorful environment with many places to sit and enjoy your lunch like a lone king. One topic is the prices of Burger King, before covid the deals were so unbelievable nobody even believed that the meat was from a real cow. Current prices are so expensive you would think they would be making these burgers with Kobe beef. Even with that being said, i do go to burger king quite often despite the fact of the food quality being on par with other restaurants in the area. So you may be reading this and think to yourself why i spend my hard earned money going to Burger King.
It’s not the food, it’s not the atmosphere, it’s the people. When you pull into the driveway Easthampton Burger King i can be confident i will be treated with respect, dignity and loyalty. I always leave the establishment with a smile on my face knowing i am never judged, looked down upon or deemed as an unequal.
I would like to acknowledge one specific employee, Connor. Connor has been working here for over 2 years if i believe. Connor treats each and every customer with respect and I can tell you this without a doubt in my mind i never have to worry about not getting the wrong food, not getting enough ketchup packets when Connor is on shift. He is kind, and clearly a proud and loyal human being to the Easthampton Community. He is an incredible worker who I, am also in the service industry try my best to replicate in my job. Connor is a role model to all those he serves and works with.
I want to end this short essay by saying, i wish these employees were fairly compensated by Burger King. I know the economy is not as great as it could be but i do know if you could fairly compensate these amazing employees, other workers will be inspired and work towards achieving laborious excellence. More outstanding employees will bring in more business and we would love to see everyone there with a livable wage.“