Customers` Favorites
Customers` Favorites
“This turned out to be a very pleasant McDonald's — it was quite clean, and what made it especially enjoyable were the very polite and friendly staff. They served the food quickly, offered kind words, and even apologized for a slight delay, even though they had actually fulfilled the order pretty fast. I'm not afraid to say it — this is the first decent McDonald's I've come across in our area. Keep it up!“
Customers` Favorites
“I don't work here, but this place is great! Food always amazing, staff is great! I love to write open honest reviews about places!
No complaints, no issues, and if you've ever had one here just say something! They bend over backwards to make you very happy.“
Customers` Favorites
“Excellent food! I look forward to Eating there again !“
Customers` Favorites
“I have not been to Arby's in well over a decade. I was in the area today and stopped by on a whim. I ordered from the app and my food was ready for me and waiting by the time I got from the parking lot into the building. That's how fast the service was. And the food did not suffer for it, everything was excellent, tasted better than I remember to be honest, and I definitely won't go so long without stopping in again. My partner had ordered the chicken sandwich and while I didn't try it, he said that it is hands down the best fast food chicken sandwich and that "anyone who tries it will be a convert".
Wheelchair accessibility: Wheelchair accessible“
Customers` Favorites
“New five guys in Chicopee is a fun place for great burgers“
Customers` Favorites
“Great ice cream! always fast & amazing service love how close it is to me! also the prices are 🎉👍🫶“
Customers` Favorites
“Great food and great service 👌“
Customers` Favorites
“Yes the burger and Cajun fries were good, but it was the milkshake that made my day. I took advantage of their mix-ins to get a very creative milkshake, and was impressed by the quality of the mixing: despite the solid stuff added, I was able to drink the whole delicious thing through a straw without leaving anything stuck at the bottom (picture for proof).“
Customers` Favorites
“Always a great burger and fries, chocolate milkshake is the bomb . 👍“
Customers` Favorites
“We order your Whopper with cheese, the best! Also order the Original Chicken Sandwich, problem is it’s thrown together poorly. A lame pice of lettuce, doesn’t even cover the chicken, mayo spread weakly. This happens ALL THE TIME. Please fix issue!“
Customers` Favorites
“We stopped by to try the food here, first time we ordered and waited only a few minutes, great service, friendly we met the owner Prince, what a great business owner, very impressive, we also met his sister, it’s also a store inside you can grab a quick soda or even get a scratch timer while you wait, the food came out and it was the best checking we have had in the past 5 years! Better than any take out place. I will be back, 10 out of 10! Great job cooking and great job with customers! You should try it if you’re in the area (my nephews birthday is tomorrow April 15th, he wanted chicfilla but I boroughs him here) best decision ever! This is fresh food!“
Customers` Favorites
“⭐⭐⭐⭐⭐ Always fresh, delicious, and clean!
The food here is always fresh, and their chicken is exceptionally crispy and packed with flavor! On top of that, the customer service is wonderful. I really appreciate how clean they keep everything—they always wear gloves while preparing food. Highly recommend! 👍🏾“
Customers` Favorites
“Burger King is my first choice for fast food burgers. They always have been. Fresh onions and pickles and I just love the fry’s. The buns are fresh and their nuggets are better than the other fast food restaurants to me. My car know where to turn and its into Burger King. The sausage biscuits and breakfast burritos are delicious. I just had the Whopper Jr meal and it was GOOD!“
Customers` Favorites
“I work in transportation and travel all over New England and eat at many Subway restaurants. This restaurant was by far, the cleanest I have visited. The ingredients were fresh and service was with a smile. I will be sure to stop by again when I am in the neighborhood.“
Customers` Favorites
“My favorite pizza place!“
Customers` Favorites
“We come here often but today , a Saturday during lunch rush, the manager, working by herself, with a line out the door, kept her poise and treated every customer with politeness and patience, greeted every customer who walked in the door with a friendly smile and hello. This young lady is the epitome of professionalism and great work ethic. The owner Kim McCarthy is lucky to have her and hope she appreciates this extremely hard working woman. Outstanding job.“
Customers` Favorites
“The atmosphere and staff were lacking . The tv was off and there was no music. Only one staff person and she had no personality, didn’t even acknowledge the customers as the waited in line. Food was still excellent“
Customers` Favorites
“Shoutout to Leo and Randy and Kassidy. They all served up my sandwhiches efficiently, Leo was ontop of my order, and made tipping very easy. I got Original Italian mikes way, with Mike’s sauce. That man deserves more money for his time, if the owner sees this; give him a raise!! I am truly blown away by all the good vibes in this fine establishment.“
Customers` Favorites
“I love the gentleman that works in the morning, if I recall correctly his name is John :) he’s so sweet & kind. I have no idea how someone can provide such extraordinary customer service so early in the morning. I hope he has the best day ever & receives the recognition he deserves!“
Customers` Favorites
“Everyone knows about McDonald’s, but have you ever heard the story of how Ray Kroc stole the brand from the McDonald brothers—and why McDonald’s is one of the biggest real estate companies in the world?
The McDonald brothers, Richard and Maurice, created a revolutionary fast-food system in San Bernardino, California, in the 1940s. Their efficient “Speedee Service System” turned out burgers, fries, and shakes faster than anyone imagined. Enter Ray Kroc, a milkshake machine salesman who saw their concept and dreamed of nationwide expansion. Kroc struck a deal to franchise their idea, but the brothers, wary of overreach, kept control of their original location.
Kroc, however, had other plans. Frustrated by the brothers’ cautious approach, he opened his own company, McDonald’s Corporation, and eventually bought them out for $2.7 million in 1961. But here’s the kicker: the McDonald brothers didn’t own the land under their flagship restaurant. Kroc refused to give them royalties and built a rival McDonald’s across the street, forcing them out of business.
Today, Kroc’s vision thrives not just on selling burgers but on owning prime real estate globally. McDonald’s rents its locations to franchisees, making it a massive real estate empire disguised as a fast-food chain—an ironic twist to a tale of ambition, betrayal, and unparalleled success.“
Customers` Favorites
“Went to the jersey Mike's in Hadley, Amy was very helpful and nice. I've been going to jersey Mike's for years. Love the consistency and friendliness of the staff.
You all should open one in greenfield MA.“
Customers` Favorites
“I’ve only been here for breakfast. The woman who delivers to my table is quick, efficient, and friendly. 🍳🥞🧇☕️I never caught her name - a kind, gentle Hispanic woman who would always deliver my tray at the far corner. Please consider giving her an extra tip, and to corporate, a raise, because this is what service truly looks like.
Note: My rating reflects the breakfast times.
It’s peaceful, freshly cleaned in the morning. 🧼🧹 There are some characters as usual but it’s a clean location with clean restrooms. 🚻
During other hours, I can’t say this is the best place to be… but it’s one of the better McD’s in the area compared to others downtown!“
Customers` Favorites
“I want to give a massive, well-deserved shout-out to Sara Gauthier at the West Springfield location. Having worked in the hospitality industry for a long time myself, I know exactly how demanding frontline service jobs are, and Sara’s overall demeanor was absolutely outstanding. I believe we should reward the positive instead of dwelling on the negative, which is why I’m writing this review. When I needed assistance with my order, she was incredibly accommodating, kind, and resolved it instantly with a great attitude. I also watched her gracefully de-escalate a customer issue that could have easily become difficult. While the manager on duty was less than polite over a minor request and walked away, Sara remained completely patient, polite, and highly professional, keeping her focus entirely on taking care of the guest. In my experience, although I do not frequent fast food establishments regularly, it is rare to see their employees who are this attentive, poised, and genuinely concerned for the customer experience. Sara stood out in the best way possible, and corporate and franchise leadership need to recognize her for her exceptional service and leadership potential. She is an absolute asset to this team! Sometimes the simplest positive action or communication can change the entire outlook of someone’s day. We all need to remember that.“
“YUM yum yum yum yum yum yum“
Customers` Favorites
“I really enjoyed my experience at the Subway Restaurant in Holyoke, MA yesterday. The ingredients were really fresh, and the restaurant was very clean. The prices were very reasonable, too. I think the last the location is very convenient since it's located in the former Kmart Plaza strip mall.
Parking: There is plenty of parking in the lot right outside of the restaurant.“
Customers` Favorites
“good place. lots of beer.“
Customers` Favorites
“Love the Regylar Combi steak & cheese“
“I wanted to come and write a review because this was the best experience I have had at a Subway in a long time. I didn’t catch his name but a gentleman with tattoos helped me out and was quick, extremely nice and when I went outside to eat, he brought me a glass of ice water! What a guy- thanks for the conversation and great sandwich.“
Customers` Favorites
“The people who work at the Subway Restaurant on Saint James boulevard in Springfield, MA we're bomb! Friendly and professional. Helpful and made me and my family feel welcome. They are also open late which is super convenient because I have had at least 3 incidents at the Subway on Sumner Ave in Forest Park, Springfield; Where I get there 5-6min before they are supposed to close and yet their door is already locked and the employee won't even look up... Smh so not only is it already locked up but the sign in the window still says open and right there printed on the glass door are the hours of operation but the person inside won't even look up and indicate that they are closed because they know they are wrong for doing that to people! This happens alot at this location it's so unprofessional. I'm all set with them I won't return...“
Customers` Favorites
“one name: Adolfo John. The workers are so nice here, me and my friends come here frequently and i have to say in particular Adolfo John has the best customer service of all time. His charisma and can do attitude bring life to the establishment, every time i come it is a joy to see him.“
Customers` Favorites
“I don’t do delivery here because they use Doordash for delivery services. But when I do pick up it’s pretty safe. They re-made my pizza fresh the other day because they gave me the wrong order. Only took an extra 15 minutes and it was perfect. It’s a good amount of food for the price and the toppings are always consistent.“
Customers` Favorites
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“I have lived in Easthampton for 17 long years and have watched this town grow from a small town to a vibrant community filled with diversity, art and our proud rich culture. While I haven’t ate Burger King prior to the covid era i remember the atmosphere of the restaurant being a colorful environment with many places to sit and enjoy your lunch like a lone king. One topic is the prices of Burger King, before covid the deals were so unbelievable nobody even believed that the meat was from a real cow. Current prices are so expensive you would think they would be making these burgers with Kobe beef. Even with that being said, i do go to burger king quite often despite the fact of the food quality being on par with other restaurants in the area. So you may be reading this and think to yourself why i spend my hard earned money going to Burger King.
It’s not the food, it’s not the atmosphere, it’s the people. When you pull into the driveway Easthampton Burger King i can be confident i will be treated with respect, dignity and loyalty. I always leave the establishment with a smile on my face knowing i am never judged, looked down upon or deemed as an unequal.
I would like to acknowledge one specific employee, Connor. Connor has been working here for over 2 years if i believe. Connor treats each and every customer with respect and I can tell you this without a doubt in my mind i never have to worry about not getting the wrong food, not getting enough ketchup packets when Connor is on shift. He is kind, and clearly a proud and loyal human being to the Easthampton Community. He is an incredible worker who I, am also in the service industry try my best to replicate in my job. Connor is a role model to all those he serves and works with.
I want to end this short essay by saying, i wish these employees were fairly compensated by Burger King. I know the economy is not as great as it could be but i do know if you could fairly compensate these amazing employees, other workers will be inspired and work towards achieving laborious excellence. More outstanding employees will bring in more business and we would love to see everyone there with a livable wage.“