Five Guys

$$ • Hamburgers, Hot Dogs, Burgers, Fast Food

1268 Riverdale St, West Springfield
(413) 306-5353


Take-Out/Delivery Options


Reviews for Five Guys

Ordered my food at 6:00 pm and received my food 18 minutes later, when I picked up the food from the counter, I received no apology or anything or excuse from anyone. Being a former Five Guys Employee I very well know that this is unacceptable for customers, and the order must go out in 8 minutes. We were order number 2, and Countless order went before us which were 12,13,14 Before we were able to get our order. I understand it gets busy but I've never seen an order go out full review
The 5 guys in West Springfield Ma exceeds by far the one in Chicopee. The food is hot crispy bun crispy fries that are hot milk shake is made proper with enough of requested ingredients so ya don't feel like you ordered a plain vanilla shake. All staff are super friendly and interact politely. They KNOW when the mask mandate ends, no shaming or funny looks or nasty remarks. My burger had little crispiest on top the way I liked it so if ya like it to say moo say so.I give full review

I have always been a hand cut fry guy. The extra scoop you get is a bonus. Peanuts to snack on, and all fixings included. 6 buck shake, fries, and a good burger for like 20 bucks. Not a white castle, but the dbl patty cheeseburger is almost worth the money.

More Reviews(169)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.