Customers` Favorites
“best boba tea great customer service“
Customers` Favorites
“The guy who runs it is super nice and positive and always has the best ice cream. There is so much variety and he is always well stocked. I love getting ice cream here! The essence that the flavors of the ice cream intermingling on my tongue brings everyone great satisfaction. Highly recommend!“
Customers` Favorites
“visited the Salem Willows location for the first time the other night, as a person with allergies I was thrilled to be able to enjoy the Vegan cookies and creme with GF Oreos 😍 delicious! And the staff was amazing, TJ answered all my allergy questions with a smile, really helpful, and Olivia gave us gorgeous cups of ice cream that were perfectly scooped, not always the case when you get ice cream on a hot day, so thank you to you both 🥰❤️“
Customers` Favorites
“During the summer you can get the ice cream from outside, in the winter you go into the shop. There is a good selection, and the flavors taste good. Bunch of young workers, so keep that in mind. Unfortunately they don't have a bathroom inside for customers which was pretty disappointing.“
Customers` Favorites
“Love the pumpkin flavor they have in the fall! 🎃“
Customers` Favorites
“Holy Cow in Gloucester has the friendliest workers! Sophia, Caleb and Tucker - the best! The ice cream is to die for - simply fabulous!!“
Customers` Favorites
“Great customer service and delicious gelato. Clean and such a cute shop. So happy we stopped in!“
Customers` Favorites
“This is hands down the best pistachio and strawberry ice cream I’ve ever tasted! The flavors are so rich and authentic, with a perfect balance of sweetness that truly brings out the taste of fresh pistachios and ripe strawberries. The cone was incredible – crisp, buttery, and freshly made, making it the ideal complement to the creamy ice cream. Every bite was a delight, and I honestly can’t praise it enough. Without a doubt, this is my favorite ice cream spot in Boston, and I can’t wait to come back!“
Customers` Favorites
“Best ice cream, best flavors, best service, best location! Who could ask for more!!“
Customers` Favorites
“Everything is yummy! Best slush ever! The espresso gelato is my flavor of the week. Friendly staff.“
Customers` Favorites
“i got richie,s slush for the first time this year, I was so excited!, but then i noticed i think richie's slush changed their recipe for their slush. it just dont taste the same. I dont know if it was do to covid? But I do know it dont taste the same. It tastes more like a sherbet or sorbet. but its definitely not slush. so dispointed! #richie'slush“
Customers` Favorites
“The focus, diligence, and chemistry between the team working tonight was unmatched. Their ice cream knowledge and customer service skills were top tier. The main man himself, Anthony, has regularly been super helpful whenever I come in. He remembers specifics and caters to exactly what I am looking for. Megan’s quick thinking helped me execute a perfect ice cream choice, and Lexie provided help for our large ice cream order. Meletharb is an absolute 10/10 and my favorite ice cream in the Commonwealth.“
Customers` Favorites
“First time there and we just got in love with this place“
Customers` Favorites
“Ice cream is always excellent.“
Customers` Favorites
“Just like a regular ice cream shop, but happens to be vegan! The ice cream is just as sweet as Van Leeuwen, I’d say (so pretty sweet). I saw a review saying it tasted like there were bits of ice chips in the ice cream, but I didn’t get that at all… you can sample as many flavors as you like, too! They also sell vegan toppings to-go like hot fudge which was really cool! And they have a vegan ice cream cookbook for sale, and sell ice cream makers so, if you’re traveling to Boston like me, you still have potential to enjoy it at home too (with a bit more effort and commitment lol, and their cookbook is available on Amazon so if I ever get an ice cream maker, I’ll look into the cookbook haha).“
Customers` Favorites
“awesome flavor combinations“
Customers` Favorites
“Great place...yummy ice cream and treats...they now have sandwiches too! can't beat the toppings...YUMMM
Vegetarian options: they have vegan choices too
Dietary restrictions: they have non dairy and no sugar options
Parking: lots of space and free
Kid-friendliness: soooo kid friendly...even room with giant connect 4
Wheelchair accessibility: completely wc accessible...we went with someone in wc and they had no issues getting around“
Customers` Favorites
“delicious banana splits and fruit dessert deliciosas banana splits y postres de frutas“
Customers` Favorites
“Cool place to go great customer service an good ice cream“
Customers` Favorites
“The best! A+ espresso to the cappuccino to the espresso martinis are awesome. Cannolis are the best around. The owner Frank is keeping the family tradition!🇮🇹🇮🇹🇮🇹“
Customers` Favorites
“the kids had such a great time pointing out the states on the cow out front“
Customers` Favorites
“What a treat. Our first family ice creams of the season!! So good and delivered by the owner. Thank you for all your hard work and beautiful new ice cream shop.“
Customers` Favorites
“I’ve been here about 6 times now. Always come with my wife and small kids. Very clean, always friendly and the food is amazing. Just tried the smash burger and I’m obsessed.
Kid-friendliness: Clean, good space, clean single bathrooms, place for stroller“
“Amazing low carb options! for both ice cream and baked goods!!“
Customers` Favorites
“My family has been coming here for 20+years.
It's window service. Hard ice cream soft ice cream, and sorbet. There are benches at the front and behind the building.
I've always gotten the hard ice cream. Mississippi mud (coffee ice cream with fudge) is my favorite. I've seen people order flurries (soft ice cream with mix ins), they are so full they don't fit in the cup!“
Customers` Favorites
“Just a follow up to my recent review about this DQ concerning delicious and sweet ice cream. We could easily forget the One who made the cows who gave us milk and cream and taste buds to appreciate it. There is no sweeter news than Jesus who was sent by God in his love to die for your sins on the cross. If you believe in him he promises that you would not perish but have eternal life and be with him forever. Please never forget who is so much sweeter than the ice cream. He loves you! John 3:16“
Customers` Favorites
“By far the best Açaí bowl I’ve ever had!!! I’ve had them recently from about six local restaurants this place has the best texture and taste. The only thing is, I wish they had options like peanut butter drizzle , Chia seed, cacao bits and nuts.“
Customers` Favorites
“Great ice cream and friendly people“
“honestly im writing this review based off the store bought italian ices but i do plan on visiting this summer! I LOVE the italian ice especially the cherry i literally have one sometimes two a day and i look forward to visiting this coming up summer!! Dont change a thing Richies!!!!“
Customers` Favorites
“- ordered a large waffle cone and it comes with 3 scoops of ice cream
- the mango ice cream flavour tasted so good!
- not that much space inside to sit down and enjoy the ice cream but you can walk around the market afterwards too
- the line and how the flow of the orders could be a bit more efficient and organized
- it would’ve been nice a display of the difference in sizes of the ice cream cones“
Customers` Favorites
“File d'attente d'environ 20 minutes. Endroit tres sombre. J'ai pris le #4 taiyaki avec crème glacée matcha et hojicha. C'était très bon. J'étais un peu déçu que la personne qui prépare mon dessert ne prenne pas la peine de me demande si je veux ou pas les garnitures, j'ai eu un peu de difficulté à avoir son attention avant qu'il ne commence à les mettre.“
“Cool Cow hosted a corporate event at my workplace and we couldn't have had a better experience. John, the owner made the entire process a breeze from the very beginning. His prompt responses were very much appreciated. Everyone loved the truck decorated as a cow, so fun and creative! When it came to options for sweet treats. there was no shortage! John even had the nostalgic options that had colleagues saying "This brings me back to 20 years ago!", so cool to have that experience! John came to the event early and was very professional and pleasant to talk to. We are so thankful for Cool Cow and look forward to doing business again in the future!“
Customers` Favorites
“Excellent service and the cookies are amazing. Convenient opening at 8am so I was able to pick up before work.“
Customers` Favorites
“If you are looking for an authentic Peruvian place you must try this hidden gem. Everything was absolutely delicious and affordable. The food came out fast fresh and flavorful. Coming from a person growing up with their grandmother cooking Peruvian food this is the closest I have ever come to her cooking. Kudos to the owner and their staff“
Customers` Favorites
“Wonderful place run by wonderful people. Very welcoming, and we all loved the shop so much!“
Customers` Favorites
“Delicioso açaí 🤤 melhor da região dos eua 🇺🇸🥰“
Customers` Favorites
“los helados bueno todo es super rico bueno“
Customers` Favorites
“Shaved Ice. It was the reason we went back there. First went there about 5years ago on a trip to Boston. It was so good and we had talked about going back if we ever got back to Boston. Trouble was we didn't know the name of the place, only that we had walked there from the airport thru a park, and that there was a Dunkin' near by. YAY for Google maps! It took a while but we found it and walked the mile and a half to get there...it IS that good. And reasonably priced.“
Customers` Favorites
“We visited here twice this past week on our trip to Boston. My kids got the chocolate, strawberry and lemon. All 3 kiddos gave it a five star review and couldn’t wait to go back the second time! I wouldn’t hesitate to go back if we return on another trip!“
“I dig the minion vibe and awesome toppings. It’s family friendly and positive vibed but also clean and delicious.“
“This is the first time I have been in this store was cozy and amazing. The owner is reliable, honest and operates with integrity. I would like to recommend this store to anyone who is looking for fast food and craving ice cream or needs anything. This store is so convenient and in the nice Boston neighborhood.“
“Delicious ice cream! Lots of flavors to choose from. Staff was great.“
Customers` Favorites
“Come for the ice cream, stay for the coffee. 🥰“
Customers` Favorites
“This ice cream spot is a busy spot on the warf to grab ice cream and water. I order strawberry ice cream in a cup with jimmies. The service was mistep. They gave me a strawberry ice cream in a waffle cone. The strawberry ice cream was cold, refreshing, and rich. It was delicious except for the cone. I really wish the water was cold. Warm water on a hot day was gross.“
Customers` Favorites
“There is no seating, literally, not a single table or chair for customers in the whole building, not one. Don't even bother if you want to enjoy your pastry's there, you will have to stand and eat them. So walked a few doors down to Modern Pastry, they had great coffee drinks and basically the same pastries with seating and table service. About 40 people at Modern Pastry tonight, 2 people in Mike's, and they we kneeling on the ground eating their pastries. We saw them kneeling and we were like, nope.. I Like Mike's but with no seating in the building, this location is no longer worthy of my biz.“
“We had ice cream on wheels out for our employee appreciation event and everything was great! The driver arrived 10 mins early to get in position and started serving immediately after opening the window. The driver was professional and courteous. Our employees loved the ice cream and we all had a great time. We will definitely be using their services again.“
Customers` Favorites
“Great burger! Friendly, attentive staff. Thank you for a great day out!“
Customers` Favorites
“Great service amazing staff“
Customers` Favorites
“Rating: ⭐⭐⭐⭐⭐ - “Great”
Service ?♂️
A shoutout to the fantastic team members Tri and Alex at Ben and Jerry’s! Their friendly demeanor and pleasant conversation transformed a simple ice cream run into a memorable experience. Despite being a corporate chain, the personal touch from these two employees made us feel special. Their warmth and attentiveness elevated our evening, proving that great service can make all the difference. ?????
Decor ?
While Ben and Jerry’s offers delicious ice cream, the cleanliness of this particular location left something to be desired. There was melted ice cream on the floor, sticky surfaces, and a general sense of untidiness. It’s understandable that the staff might be juggling multiple responsibilities, but a cleaner environment would significantly enhance the overall experience. The decor itself is fun and vibrant, typical of Ben and Jerry’s, but the cleanliness issues were a noticeable downside. ???
Food ?️
The ice cream at Ben and Jerry’s is as delightful as ever. I indulged in Marshmallow Sky and Salted Caramel Blondie, both rich and flavorful. My girlfriend, who is lactose intolerant, opted for the vegan, non-dairy Chocolate Chip Cookie Dough. Non-dairy flavors can be hit or miss, but this one was fantastic—creamy and delicious, without the watery taste we’ve encountered elsewhere. Although the prices reflect the upscale Newbury Street location, the quality of the ice cream justifies the cost. ?????
In Retrospect ?
Reflecting on our visit, Ben and Jerry’s on Newbury Street provided a great ice cream experience with exceptional service and delicious flavors. The cleanliness issues were a minor setback, but the friendly staff and high-quality ice cream more than made up for it. We would definitely return for another sweet treat.
Final Verdict: ????? - “Great”
Catchy One-Liner: “Fantastic service and delicious non-dairy options make Ben and Jerry’s a sweet stop on Newbury Street.”“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“very friendly and have delicious donut ice-cream 😍“